Camberwell Betta Home Living

"Danger, don't shop at Camberwell Electrics. I have over the years purchased 3 A/C systems through them. Recently discovered that one unit was incorrectly wired into the Owners' Corporation power supply. The Camberwell Electrics installer is lucky to be alive because the investigation indicates he installed it live. Camberwell Electrics refused to make safe or rectify. They will not return calls or answer emails. The Owners' Corp is not happy. Looks like this one will have to be sorted in VCAT."

"Had the absolute PLEASURE of purchasing the cutest fridge ever from Sonia recently. Never have I had my needs met so efficiently and kindly. This was my first experience with Betta Living Campberwell and thanks to your amazing staff, it will definitely not be the last. If your other staff are as accommodating and pleasant as Sonia, I’ll be a customer for life!!!!!!!"

"I bought a NOIROT TPRO. Lillian Chen said this is a new product, but sent me a faulty second hand. I called the betta store several times and I asked about my faulty product, the person who answered the phone was rude and unhelpful. Overall, The lack of communication, extremely frustrating and disappointing. I went several times because Lillan Chen wanted me to come over directly rather than a delivery service. No delivery service at all, no email replies."

"I recently placed an order for a dryer at Betta Electrical, but I am yet to receive any confirmation email or the product itself. I tried calling the company several times, but each time I was put through to what sounded like somebody's home number. When I asked about my order, the person who answered the phone was rude and unhelpful, telling me to call back later. Overall, my experience with Betta Electrical has been extremely frustrating and disappointing. The lack of communication and unprofessional customer service has left me feeling ignored and undervalued as a customer. I would not recommend this company to anyone and would give it a one-star rating based on my experience."

"worst experience ever, bought a washing machine, a fridge and a TV from their website 1 month prior before settlement of my new home, have scheduled delivery on the date of of purchase. on the scheduled delivery date, only the washing machine came, i called them to ask for the ETA of the fridge and TV, they could not give you an answer, Maria from sales team was nice, trying to help but unfortunately even her could not give me any answer and i can only wait/ get a refund. Now i got the refund for the fridge as i could not survive without a fridge, I really do not want a refund and get it somewhere else as stuff were purchased during the pre-black friday sales. All of the staff are helpful however there is a big issues with the company system. Strongly recommend you do price match and buy from somewhere else if you can unless you can wait for more than 2 months for your product as they keep selling to you even they do not have the stock!"