Godfreys Taylors Lakes

"Great service and helpful as my vacuum cleaning was quite an old model but still able to get parts was happy as nothing wrong with the vacuum it was just the hose but very happy I would be happy to send friends and family to them thanks"

"Well...I left my dyson cleaner for a good 3 days and paid a little less than $90 to have my vacuum repaired. There was no communication so I contacted the elderly man in charge today...and found out absolutely nothing had been done to it. I gave him a chance..and he said I'd have to come back and pay for 2 new brushes, which I gave to him to replace...nothing was mentioned about the main trouble, which was the dust collection bin, which had completely come off whilst I emptied it. I asked if he could do a credit card payment over the phone for the 2 new brushes, which he hadn't ordered yet! He hesitated adding up the total of of the 2 of them, which I did for him...and he replied that he had to check the total...look it was easy...I'm 70 and I could do it...not a genius by the way.... My God! WHAT a dousy alright! I gave up and said that it was all too difficult to get job done, by him. I then returned, collected the vacuum and brushes...and told him that I'm going elsewhere, and that he should retire... About $90 down the drain for nothing, I drove my vacuum to the Melton Dyson repairs. He was a young man, and had his brains more screwed on...He advised me to just order the dust bin and the 2 brushes from Dyson.......So, I went home and ordered the 3 items online in a half hour...Why I didn't do that before? What a waste of time...and money.. I'll never return to that Taylors Lakes repair place again. Incidently, that old guy was just casually talking to a customer, who wasn't actually buying anything yet, and ignored me for some 10 minutes...It was the customer to told him to serve me...Should have walked out then Not impressed Barb"

"Alex's knowledge and experience is greatly appreciated by me and helped me choose the right vacuum cleaner, that is capable of picking up mould mycotoxins, which turned out to be the Hoover Regal."

"Awesome Awesome Awesome! How many companies - in the day and age - will help you sort a problems with a Wertheim vacuum (purchased in 1994 and the best vacuum ever made) ? Well, I took my vacuum with the non-functioning power head and Michael helped me sort it all out. At first he suggested we would maybe improvise a new powerhead (as parts to repair mine no longer available). But then he said, "hang on " and disappeared for some minutes and came out with a new power head for my machine from the store room! It was just been waiting 25 years for me to collect it. Then Micheal helped me with new filters and got the vac all sorted and working properly. Went home and vacuumed the whole house! THIS IS WHAT REAL OLD-FASHIONED CUSTOMER SERVICE LOOKS LIKE. (When we bought good products and the suppliers looked after us - not the buy-it-and-throw-it of today. Michael was so helpful to solve my problem."

"We visited the showroom yesterday and Alex patiently answered all our questions and provided advise on right products. He never pushed us to choose any product and highlighted all the pros and cons for us to decide what we want to buy. We bought a robot vacuum and a Tineco stick. Highly recommend you visit them if you are looking to buy a vacuum cleaner or cleaning accessories for your home."