Monash University Health Services Clayton, Victoria 3168
About the Business
Monash University Health Services is a prominent establishment located in the City of Monash, Clayton, Victoria, Australia. As a health-focused institution, we prioritize the well-being of our students, staff, and visitors. In light of the current COVID-19 situation, we kindly request that only individuals who are feeling well and not experiencing any symptoms related to the virus attend our campus or location. To stay updated on the latest information, please refer to our website.
At Monash University Health Services, we offer a wide range of services, programs, and resources designed to promote and maintain your overall health, both physically and mentally. Our on-campus clinics provide free and confidential appointments, ensuring that you receive the care and support you need. Whether you require medical assistance, wish to book an appointment, or seek valuable health tips and resources, our dedicated team is here to assist you.
Our experienced counsellors are available to help you work through any challenges or problems you may be facing. You can conveniently make a telehealth appointment or access Counselling Help Online. We understand the importance of mental well-being and strive to provide the necessary guidance and support to all our students and staff.
Participating in our mindfulness programs can greatly benefit you by reducing stress levels and enhancing overall performance. We offer a variety of resources and information about mindfulness at Monash, ensuring that you have all the tools you need to maintain a healthy state of mind.
Our programs and resources cater to both students and staff, offering advice and support for common mental health issues. We believe in providing a safe and inclusive environment where everyone can thrive.
For your dental needs, we have a dedicated team available at our Clayton campus. Our comprehensive dental services include general treatments, preventative and cosmetic dentistry, as well as pain management. Book an appointment with our experienced dentists to receive personalized care.
If you require dietary advice, our dietitians are here to assist you. Whether you need assistance managing a health condition or achieving specific health goals, they can provide you with personalized dietary recommendations.
For pathology services, please obtain a referral from your doctor and find out where you can access our facilities.
Lastly, we would like to acknowledge and pay respects to the Elders and Traditional Owners of the land on which our Australian campuses stand. We are committed to providing information and support for Indigenous Australians.
At Monash University Health Services, your health and well-being are our top priorities. We are dedicated to supporting you throughout your academic journey and beyond.
Photos
Hours open
Monday:
08:45 - 16:30
Tuesday:
08:45 - 16:30
Wednesday:
08:45 - 16:30
Thursday:
08:45 - 16:30
Friday:
08:45 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Unprofessional, embarrassing and disgusting service. The administrative staff fail to understand confidentiality, respect and basic human decency. I have never been to a clinic that is inconsistent in their service. Monash, fix your staff along with the other reviews. Otherwise you will keep burning client like myself and potentially cause issues for your clients if they cannot access healthcare services in a professional and accessible manner. With that said, I could not fault the Doctors and their service."
"My recent visit to Monash university health services left much to be desired. The clinic's time management was seriously lacking, as I had to wait for 45 minutes past my appointment time before being seen. When I finally got to meet the doctor, the rushed consultation lasted a mere 5 minutes. It felt as if they were more interested in getting through appointments quickly than addressing my concerns. To make matters worse, the doctor abruptly left the room without allowing any time for questions or clarification. This experience left me feeling disregarded and frustrated. I would caution others to consider alternative options for their medical needs, as MUHS clearly falls short in terms of patient care and attention."
"Amidst my rush of trying to get in touch with the doctor to fill out my compliance form as discussed through a phone appointment and not receiving any emails, the lovely reception team worked swiftly and diligently to communicate with the doctor and fulfilled my request by the next morning. Thanks team!"
"The place has a rating of 2.2, that speaks volumes about the situation. Still let me share it. The receptionist is outright rude. Seems like not interested to work. She was on phone visa wireless headphone. I started talking and she could have politely told that she is on phone but she said "people start talking when you are on phone". While booking the appointment I was told that they will pass the bill to the health insurance company. But after the appointment she said you have to pay and then claim. After I insisted, she took my health insurance details and did the job. The place should hire some young people who are willing to work seriously."
"Absolute the worst, receptionists were friendly and nice. However the waiting time for the GP is insane, most of my appointments are late ranging from 15-45 minutes. some GPs are nice like Mrs Angeline or Dr Keith highly recommend them. Dr Ng and Dr steven Ho is horrible, no genuine care about patient at all. Especially Dr Ng , his attitude is the worst I have ever seen, like for a human being in general, not to mention he is a doctor."
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