Officeworks Vermont South

"Printing photos should be a happy moment, yes photos didn’t get printed as big as I paid premium price for because it’s my own mistake didn’t understand some of the functions. But staff attitude was really bad especially when I ask if there’s anything they can do to help me. It’s ok nothing can be done but don’t have to talk with a tone and made customer feels stupid. Experience just ruin the day."

"Fantastic customer service; Five golden stars; Julia,who answered my phone call when I asked her to check if a product was available in stock at the store for pickup, she was so polite (apologies for calling the store during a busy time) and checked the system and notified that it is available, She also gave me various specifications of the same product available in stock at the store. When I visited the store for picking up the product, there were at least 7 or 8 people behind me in the payment counter queue and I had couple of questions regarding the product and Julia calmly answered my questions without rushing me or getting frustrated that there were few other people in the queue. I sincerely appreciate your efforts. A lot of businesses require customer service staff like yourselves Julia. Keep it up. Thanks again."

"Disappointment and appalling experience I recently had at your print section, specifically with an employee named Crystal. From the moment I interacted with Crystal, I was met with an air of indifference that left me shocked and angered. I approached Crystal with a simple request to print some important documentation, having previously been instructed to send my documents to a designated email address. When I informed Crystal that I had sent the documents to the usual email, her response was nothing short of infuriating. She dismissively replied, 'we don't use that email anymore,' and without any consideration for my concerns, she walked off, even directing her attention to the next customer. No alternative email address was provided, leaving me bewildered and disregarded. Another staff member named Emily, who thankfully stepped in to help me. I extend my gratitude to Emily for her professionalism and willingness to assist where Crystal had failed. As a customer, I firmly believe that every individual deserves to be treated with respect and courtesy. However, my recent encounter with Crystal has severely tainted my perception of Vermont Office works. Such behavior is inexcusable and reflects poorly on the business. It is evident that your staff, Crystal, is in dire need of comprehensive training in customer service. They must be reminded of the paramount importance of maintaining a positive and welcoming environment for all customers. As a business owner myself, I won't accept such appalling behaviour and you guys shouldn't too."

"Fantastic store. Very friendly and helpful staff. Store managers Mandy & Marina are very down to earth, friendly and efficient. Generous supporters of local community causes too. Thank you Officeworks Vermont South!"

"I accidentally left my deposit book with $880 cash at the cash registers at Officeworks, Vermont South this morning. Thank you so much to Cathy (I think her name was) and the two young males at the front counter. All the money was still there. Thank you so much Officework staff for being honest and trustworthy. I hope good things come their way."