Elite Training & Sports Medicine 54 Commercial Place, Keilor East, Victoria 3033

"I felt the need to add a good review on here after seeing one negative one that shocked me. My myotherapy sessions with Sam were an absolute game changer! Such a knowledgeable clinician who puts in a lot of effort to continue learning. The trainers are all lovely and the gym itself is very neat and aesthetically pleasing. Elite is a place for everyone to enjoy and isn't just for your pro-athletes or similar. I drive hours to get to Elite when I need it and it's so worth the trip!"

"My son has the body of new born giraffe and ran the same way. With the help of Dr Tom, Lachy is beginning to build a power athlete with targeted training based on my sons body type. My son grew taller in the last 5 weeks and Lachy reviewed and changed his training to suit. The trainers both male or female are easy to talk to and all have smiles on their faces. Most importantly for me, the trainers expect hard work of their clients. Money well spent."

"FACILITY A reasonably well-equipped gym, with the décor appearing to be targeted to the “influencers”, with many “gram worthy” photo ops. This includes the stereotypical motivational quotes that you see on most gym walls, just with a bit more “glam for the gram”. As a member, you can come and use the gym anytime during opening hours. This is a personal training studio, therefore you have to fit in with the equipment being used by the trainers and their PT clients. Opening times after hours are limited. TRAINERS Most trainers seem to be client focussed, and want their clients to achieve their best. However, there are some trainers who give the same workout to each of their clients on that day. When paying for a personal training session, I would expect each of my workouts be personalised to me and my goals, rather than a generic “workout of the day” that is used for all clients. Reliability can be an issue, with a trainer sometimes being a no show for sessions, leaving clients without a trainer without any notice. CULTURE/CORE VALUES There is an undercurrent of “Elitism”. The directors are hands on in the business, however will only acknowledge certain clients. In addition, there is a definite boys club i.e. back slapping/high fives/bro talk amongst male trainers and clients. With female clients being ignored and not even being greeted with a “hello”. I would expect all clients to be treated equally. Making the effort to make eye contact, and saying “hi” goes a long way. As a female, this gym feels unwelcoming and non-inclusive. From my experience, Elite failed to deliver its vision of delivering a community environment for all ages and abilities. COMMUNICATION Communication doesn’t appear to be a strong point. It appears as if information is passed on by word of mouth. Some services aren’t advertised on their website, or appear on their booking app. When changes are made to appointments or memberships, communication is lacking and appears disorganised. Queries are often not responded to. SUMMARY Elite appears to operate on a business model, where the “non-Elite” clients are viewed, and subsequently treated, as a time slot not as a person. This business seems to have reached its peak, and some PT clients are now suffering due to the Directors inability to adjust to changing demands, with some clients unable to have their training needs met. Elite has the potential to give you 2 different experiences, it depends on who you are. At the time of writing this, there were 7 other reviews, only one of them recent. Of these, 2 of the 5 star reviews were provided by partners of 2 of the directors. During my time at Elite, it became quite apparent that I wasn’t their targeted demographic, and I was treated accordingly."

"The best personal trainers in Melbourne. These guys and girls are a world of knowledge when it comes to health and fitness. Whatever goal you want to reach the trainers will help you achieve it. The facility itself is world class. It has brand new equipment for all varieties of training, massive screens, showers and on site free parking. I can’t not speak high enough of the trainers here. I wouldn’t train anywhere else in Melbourne."

"First Reformer Pilates session with Steph this morning! It was a great and challenging workout, I'll be feeling the burn for a couple of days. The the space is next level, says it all in the name. Very ELITE!"