Baby Bunting Taylors Lakes 460 Melton Highway, Taylors Lakes, Victoria 3038

"The guy who fitted out carseat was super rude, aggressive and blunt! Could not take the time to explain how to use the carseat straps/inserts ect. And brushed us off the second we parked our car he went inside told the carseat girl we needed a new seat and walked off, didn't explain anything. My husband then asked him to explain the functions which he replied "look move your car I need it moved! Even booking the appt on the phone 3 days prior he was rude, the girls at the carseat section also SUPER rude, very uneducated and pushing for the most expensive without explaining anything! Would never return! Horrible experience all round!"

"Absolutely disgusted with our experience today. The staff themselves were helpful but the manager and car seat installer were horrendous. The installer refused to install the isofix capsules we bought and then argued that our 3 year should be using a lap sash instead of a 5 point harness even though this is clearly incorrect. He had no idea what he was doing and the manager seemed to back up the lack of knowledge. Don't waste your time going to Baby Bunting Taylors Lakes. Choose another location! If only I could score 0 stars, I would. Very rude and unprofessional."

"Worst customer service waited around 20mins asked the store manager for assistance refused to help and stated am helping another customer waited my turn and then skipped me for another customer. I asked another worker and she went back to her and she said F*** him don’t help. Would not recommend anybody to go this baby bunting worst one in the NW area. Asked 3 staff and left with out buying anything absolutely disgusting was just seeking help for my new born customer. Would never recommend anybody to come here!"

"Decided to try Deer park Baby Bunting today as Taylor’s Lakes and Hoppers Crossing always have less than helpful staff on only to find the exact same at this store! For such a beautiful big shop, you’d think you’d have staff on who aren’t just interested in a conversation. To be glared at when you walk in like you are such an inconvenience and interrupting their conversation. Lucky, I’m not a first time parent because that would have been enough for me to just walk right on out and not get what I needed. This is clearly a reoccurring problem as your reviews suggest. I did come to the review section just to check, maybe it was just a bad day, but it’s evident it’s not."