Pieces of Eight Gallery 335 Bourke Street, Melbourne, Victoria 3000

"I'm a devoted customer of Pieces of Eight Gallery – the quality of their jewellery, as well as their service, is always excellent. They maintain great relationships with all their artists; they always operate with integrity and with a view to supporting the jewellers and artists they represent and the customers they are serving. I've come to know the team having worked with them over many years, and admire their knowledge of gemology, precious metals and artisanship; as well as their passion for what they do. Also - their store in the Royal Arcade in Melbourne's CBD is incredibly beautiful and well worth the visit. It's one of those Melbourne gems that everyone should know about."

"As a return customer of both PIECES OF EIGHT & MELANIE KATSALIDIS, I can’t speak highly enough of both the unique and incredible jewellery, combined, with the impeccable service, and attention to detail. Whether you are looking for a one-off piece, or perhaps considering a bespoke commission, a visit to this stunning treasure trove, will exceed your expectations. A must visit on any trip to Melbourne!"

"I adore Pieces of Eight, Melanie has the finest taste and I would be overjoyed to wear any pieces she selects or creates. The environment is refined and considered, absolutely delightful in every way. Highly recommended."

"I am changing this review from 2 to 5 stars as the owners of the store got in touch following the publication of the below. They have been exceptional in their response and looked after the issue in a professional and proactive way and solved the problems we were having. Thank you to the team. _________________________________________________________________ Such beautiful jewellery, such terrible service. I made the mistake of thinking that purchasing a beautiful ten year anniversary ring for my wife from the Melbourne store while we lived in Sydney would be ok. When purchasing the ring, I asked the sales assistant that it was a surprise and if my wife didn't like the ring, could we exchange. She assured me that was absolutely fine, just let us know as soon as I gave it to her. I advised of the date and I thought all was good. We then got in contact the day after the gift was exchanged. The sales assistant had gone on leave and this is where the trouble started. The owner and staff in the store first questioned whether we could exchange, then reluctantly agreed. Then my wife wanted to find out what other options there were, with the prices, to make up her mind. This would be understandable with such a big purchase! They were inordinately slow in replying to emails, days and weeks would go by and they were never there, and just a total pain to deal with. They ended up making what should have been a joyous moment completely sad and frustrating. They made out they were doing us a favour by allowing an exchange, even though this was what had been discussed at the moment of purchase. Totally arrogant."

"I bought my engagement ring here and will go back for the wedding ring, they were amazing. My fiance and I looked at so many places for a ring but nothing felt like us. This gallery had an amazing collection of jewelers and stones. We felt very welcomed and did not feel at all pressured to make a purchase like most places and they had price ranges to suit every budget. I am in love with my ring, its so unique and the stone is mesmerising. Mine was made by the store owner and is a Silver spinel in rose gold with a knife edge band."