Anytime Fitness

"The quality of the gym equipment is really good, always nice and clean, friendly staff. However, my partner and I are going away for a few months and we had to cancel our membership, the membership finished at the end of June, as per our 18 month contract. We were called that the membership is finished, and we confirmed for it to be cancelled. However, I had $70 taken out of my account, and when I called to remind them that I had cancelled, they said that it doesn’t matter if they call me, I have to specifically call them to confirm to cancel, otherwise it’s “standard procedure” for money to continuously be taken out of my account. We were not notified that this would still occur, as after an 18 month contract, the contract should finish, not continue, until you have to say that you’ve cancelled the membership MULTIPLE times. Because of their now ‘30 day policy’, next month I will have another $70 taken out, even though my membership which i have confirmed to cancel MULTIPLE times, ended two months ago. Anytime fitness is a scam and will take your money anytime they please with a new bunch of rules. You can find another gym that doesn’t have these ridiculous rules"

"Recently moved to Altona and have visited this branch a few times front desk staff are friendly as the gym has a good amount of equipment to offer"

"Small and pretty busy, especially after work times, so prepare to wait to use a machine or dumbbells more often than not, but conveniently located right on Pier Street if you're local to the area, and nice staff."

"DO NOT JOIN THIS GYM! The manager tried to blame me for his incompetence. Very poor responsiveness to email enquiries, responses were nonsensical due to poor grammar, spelling, missing information, then when I complained (after several requests), his phone manner was even worse. In this current economic climate, the franchisee should be more selective in who they choose to "manage" their business. Having had referred friends to this gym in the past, I will now be strongly advising people to avoid this gym at all costs."

"It's a decent gym. Equipment is good. The lay out isn't the best as there isn't much of a functional area and mirrors are in awkward spots. Only reason for the 2 stars is the lack of maintenance in the bathrooms. The showers are literally falling to bits and nothing's been done about it for months. The metal lever that controls the shower falls off. There was no shower head for quite some time - just a hose. (This has now been fixed so props to them for atleast fixing something). There are body wash dispensers in every shower but I have never seen them full, aways empty. They may as well just remove them if they're not going to fill them up. Just feel like for the money we pay they could do better. 2/5"