Universal Store 620-658 Terrigal Drive, Erina, New South Wales 2250
About the Business
Welcome to Universal Store, the ultimate destination for all your fashion needs in Australia. Located at Erina, Terrigal Drive, 620-658, our clothing store is a popular point of interest for fashion enthusiasts.
At Universal Store, we have been dedicated to providing our customers with the best in trendy, stylish, and high-quality clothing, footwear, and accessories since our establishment in Brisbane in 1998. Our extensive collection caters to both men and women, ensuring that everyone can find their perfect outfit.
We take pride in offering a wide range of products from some of the top brands in the fashion industry. Whether you're looking for the iconic comfort of Birkenstock, the edgy designs of Thrills, the perfect fit of Abrand Jeans, the timeless appeal of Wrangler and Dickies, or the exclusive styles of Perfect Stranger, Common Need, and Luck & Trouble, we have something for everyone. Each brand brings its own unique flair to our collection, allowing you to express your individual style.
At Universal Store, we understand the importance of providing our customers with a seamless shopping experience. Our website is user-friendly, making it easy for you to navigate and find exactly what you're looking for. If you have any questions or need assistance, our dedicated help team is always available to provide support.
To make your shopping experience even more enjoyable, we offer free express shipping on all orders over $145. We also provide flexible payment options through Afterpay & Zip, allowing you to buy now and pay later. For added convenience, we offer Click & Collect and same day delivery options.
We want you to feel confident in your purchase, which is why we offer a 40-day returns policy. If for any reason you're not completely satisfied with your order, you can return it hassle-free.
Don't wait any longer! Explore our collection of clothing, footwear, and accessories from top brands in the industry today, and experience the joy of finding that perfect outfit at Universal Store.
Photos
Location & Phone number
620-658 Terrigal Drive, Erina, New South Wales 2250, Australia
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
09:00 - 17:30
Reviews
"I’d just like to say how much I appreciated this lovely lady’s help today at Universal erina, I didn’t catch her name but I was in there around 12.30 she was helping me with a outfit for an award night. She was the most kindest sales person ive ever had an interaction with, she was so helpful and genuine."
"Cooper and a few other staff members were absolute legends helping me sort out clothes and tedious requests re gift cards. Very patient group of people and great service"
"Poor customer service - I was sold an obectively faulty product, yet they did not accept a return. Staff were unhelpful and confrontational throughout the whole process."
"One girl in a Calvin Klein Jeans tee was super lovely and was so nice and made my friend and I feel super welcome and looked after, but the rest of the staff I came into contact were extremely rude and made me feel like a pest. When I got to the register I asked the lady serving me if they had compliment cards so I could compliment the girl from earlier as she truly stood out in comparison to the other staff. The lady said she was the manager and I could tell her the compliment. This lady who told me she was the manager had treated my friend and I so poorly from our first interaction on the fitting rooms to when I asked to compliment the one girl. She insisted I leave a google review after me constantly saying I wanted to just compliment the one girl and not the store as I wouldn’t go back there again. I was going to purchase a lot more but left it at the fitting rooms as I didn’t want to support the store after being treated so rudely. I can understand being suspicious of people stealing but I was wearing tight clothes and no bag and cane out of the fitting room with everything I came in with ??Super snobby staff and poor customer service apart from the one blonde girl in the Calvin Klein tee the day they opened :)."
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