The Good Guys Mornington
Nepean Highway, Mornington, Victoria 3931
About the Business
Welcome to The Good Guys Mornington, your go-to destination for all your furniture and home goods needs. Located on Nepean Highway in Mornington, Australia, our establishment is not just a store, but a point of interest for those looking to enhance their living spaces.
At The Good Guys Mornington, we understand that your time is valuable. That's why we offer an online form for all returns, refunds, repairs, and exchanges, making the process quick and convenient. Our Gold Service Extras Members enjoy exclusive benefits, such as StoreCash rewards and access to special offers and sales, ensuring that you get the most out of your shopping experience from day one.
For a speedy and hassle-free service, members can start their reports online and lodge claims to initiate the swap or screen replacement process. Please note that new customers must apply and be approved for a Latitude Gem Visa credit card to take advantage of our services. Monthly fees and terms and conditions apply, so be sure to visit our website or in-store for further details.
Earn StoreCash by meeting qualifying conditions, including signing up and downloading our Digital Wallet before making a purchase. Refer to our StoreCash terms and conditions for complete information, including how to receive notifications when your earned StoreCash is credited to your Digital Wallet. Visit our website for more details.
We pride ourselves in offering competitive prices, and our discounts apply to the current ticketed or advertised price. As we negotiate, some products may have been sold below the ticketed price in certain stores before the discount offer. Please check the product for specific details and note that discounts cannot be used in conjunction with any other offer.
Additionally, we offer bonus services within a 30km radius of our store, with additional charges applying after this distance. Please refer to the product for specific terms and conditions.
New customers and port-in customers can take advantage of our special offers, excluding current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. Bonuses will be issued once the connection is approved.
Store Credits are sent via SMS or email, with expiry dates varying by promotion. Please note that this excludes all types of Gift Cards, Epay Cards, and Agency brands. Full details can be found on our website.
If you're looking to trade in your device, our SquareTrade program offers various trade-in offers based on factors such as device condition and age. Please note that you must be at least 18 years old to be eligible for a trade-in transaction. It is your responsibility to remove all data from the device before shipping, and The Good Guys and SquareTrade deny any responsibility or liability for any lost files or data.
For any gas fitting, electrical, or plumbing work, we partner with licensed subcontractors who perform these services. All required safety and compliance certificates are issued by these licensed subcontractors, ensuring the highest quality of work.
We also offer a special promotion for Spot. Buy Now, Pay Later account holders. Spend $50 or more in one transaction using your Spot account at The Good Guys until 30 September 2023, and you'll be eligible to receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria. Full terms and conditions apply.
To access your StoreCash balance and current offers, simply enter your mobile number and request a verification code via text message. Once verified, you'll have all the information you need at your fingertips.
Experience the convenience and quality that The Good Guys Mornington has to offer. Visit us today and let us help you create the perfect living space for you and your family.
Photos
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews
"When fridge was delivered from toll not the good guys. Toll staff said old fridge to big and doors had to be taken off. So delivered new one left in lounge room and left. Rang good guys told me l had to remove doors myself at extra expense, not there problem. Won’t be shopping good guys again."
"takes forever to answer phone. then transfer and takes forever again. then pick up phone and now start ringing again and taking forever to answer... guessing it went back to reception. Living in nana land listening to the ring."
"I went in there this week and I kid you not was ignored because they decided that talking about what girls that worked there they wanted to sleep with. I was standing at the camera section hearing all this, they completely ignored me and continued talking, last time I've checked I'm not invisible, and they were talking this disgusting talk so loudly in front of a customer is bizarre. Went to Harvey Norman instead, what a disgrace"
"Such poor customer service. I call over 9 times in one day to be put through to white goods department and was always told I would get a call back. I never got a call back. This pushed my product to outside the warranty period and I was left with a product that should have been replaced under warranty but they refused to take any responsibility.If you are calling about a warranty issue they will give you the run around. This business has no integrity or care for it's customers. I will not be purchasing from you guys any more thats for sure. You should rename your store the S#!t Guys."
"We came in Anzac day to buy a vacuum. Wasnt too busy but no staff. I presume good guys don't want to pay on pub holidays. Regardless we waited 20 mins, asked for help twice and was rudely turned away so we left. Bought what we needed from Godfrey's up the road at a better price"
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