Woolworths Hornsby 236 Pacific Highway, Hornsby, New South Wales 2077

"This is what you get when you ask them to do click to boot for you, you either get overcooked traditional buns or you can’t read the expiry date on their dairy. It was good before, now the pickers just couldn’t care less. I have been refunded from head office . I wouldn’t advise trusting them with getting anything fresh or from the fridge, they are useless. Now I am going to have to do my own shopping! Dam you Woollies!"

"Today at lunchtime, I went to Woolworth's Seafood section to get some fish. Tickets are not available for customer to pick a number and wait in a queue. After waiting at the meat counter for a while, I walk over to the Seafood counter as I noted the same staff serve both meat and seafood. As the mature staff served a couple who asked for three salmon fillets, while I was stood there. After he finish serve the couple, I was just about to ask, but the mature staff ignore me and walked away to serve other customer at the meat section. After I waiting for quite sometime, I decided to give up buying meat or Seaford, what a wast of time!. Terrible customer services. So please implement a ticket system !!"

"I had a list of hard-to-get items (Gluten-free). I wandered the isles several times, asking attendants, checking and double-checking, and in the end I got everything on my list! The effort though cost me $10 in parking fees! Ah well! Better than a parking fine!"

"For some reason the trolleys live in the carpark taking up many many spaces, tonight was the disabled parking spaces turn. Hopefully no-one with a blue badge needed to come to Westfield this evening!"

"I’m very familiar with this very busy and dynamic Woolworths. BUT I had an absolutely horror experience stuck on a full service checkout with a staff person who decided to have a major long and detailed chat while scanning the customer’s shopping in front of me. Sadly this staffer lapsed into such a comfortable discussion the scanning of purchased items almost crawled to a complete halt. I was stuck there so long I warned multiple other customers behind me to use another checkout. It’s difficult to say how much time was wasted but what should have been a 5 min scan time blew out to what felt like 15 mins. My photos will have my receipt, that will show the date, time and checkout where all this happened. This style of distracted ‘have a chat’ checkout service needs to be stamped out fast. You see as shoppers we have to get out of the shops quickly because we lead busy lives, time is money and if every shop has sluggish service that ignores a simple respect of service time all customers would be up for parking fees in wonderful Westfield Hornsby. Once I was served I explained to the ‘have a chat’ staffer she needs to rethink her use of working company time and respect customers time. You see Woolworths are paying for this lovely chat at the checkout. This staffer seemed shocked I was prepared to spell out how she needs to respect customers time. I’m sorry this is a very grumpy and descriptive review of a simple problem. But it’s something that a very busy Woolworths needs to address before more hapless shoppers get super frustrated stuck in a checkout where having a lovely long chat is far more important Vs serving customers in proper time. You see Woolworths, Coles is just a short walk away. I’m hoping this store can shake out the problem going on here."