Coles Hornsby Hunter Street, Hornsby, New South Wales 2077

"I always use staff check out. Today I made a serious mistake: using self checkout. I was very heavily supervised by the Korean guy at self checkout from the beginning. When I accidentally chose normal sweet potato on screen for my purple sweet potato, I realised that's different, then I pressed on the screen to look for the purple ones. Suddenly he rushed to me and said "No, no, no.... " Why was he so excited? What made him so nervous? I shopped at this store for 17 years, never took even one tiny thing unpaid. If they don't trust people, then don't put self checkout. What's happening in Sydney? People getting rude on roads. More drivers seem don't know how to drive. Now shoppers are being treated like thefts. Are we getting better or worse?"

"Meats are sold out. Otherwise Ok and it’s your usual Coles"

"Sell off meat, dangerous, one lot of meat was so off as soon as I opened it it stank out my whole house and car. Drove it back and they had to accept it. Even ruin the bin they put it in. at least 3 weeks past due date - though lying on the label I think?? Be careful as this can kill. Urgently need food health inspector inspection and try meats."

"I've been shopping at Coles Hornsby for years, and I had always been using the self-checkout. However today when I was on my way to the self-checkout, I was called by a staff who told me to go to a cashier. I thought it might because I was with a full trolly so I went. There was no one following me so I didn't put a divider on the belt. When my items were nearly finished there was another customer in the line but I was busy putting things into the bags so I didn't get a chance to put the divider. And the cashier asked me "is this yours?" while she just scanned my last item, so I said yes without thinking. And it turned out she was referring the items on the belt, so as soon as she scanned another item, I told her it's not mine. The cashier said to the customer behind me "I asked her if it's hers and she said 'yes'!" The other customer said "she wish", and they were both laughing. I couldn't believe the conversation was happening right in front of me, like I was not there or I was deaf. So I said sorry I wasn't looking, and they were still laughing and the cashier said to me "we are just joking". Well it's not funny to me at all. Never mind about the other customer, but it's ridiculously rude for a staff in a retail business to behave like this. Not to mention it's hardly my fault. I know she may be a new staff based on the way she throws fruits into the bags, but new or old, they should have been trained to maintain basic manners. It didn't just ruined my mood for the day, if I'll ever go to that Coles again, human checkout will never be considered. Now I start to think some people's jobs are to be replaced by robots for a good reason."

"Large Cole's with a great range of fresh produce, bread products and a decent although standard deli. The staff here are super helpful and pleasant. They also police the mandated 2 cans of formula pretty diligently. I have seen staff on numerous occasions prevent people from buying more formula as they already had bought two cans that day. A liqourland is also located within the store. The store is wheelchair and pram accessible. Soul origin are located just outside the entrance so you can grab a coffee for your shop. Toilets are also located in the centre and parking is ample."