Ace Hotel Sydney 47-53 Wentworth Avenue, Sydney, New South Wales 2000

"What a find! This hotel is COOL! My room came with a record player and records! Great mini bar options too. The bed was super comfy, and I had a great night sleep. The lobby bar had a DJ at night and the cocktails were delish. We tried all three dining options the Ace had to offer, and they were all great. There's also a permanent photo booth near the lobby bar too! Fun! Also, it's pooch friendly!"

"I feel incredibly lucky to have booked this hotel for my first visit to Sydney. The location is perfect for anyone looking to explore the city, and the staff, rooms, and bars/restaurants within the hotel are all wonderful. Modern lodge style and super smooth and relaxed atmosphere. Ace Hotel helped me fall in love with Sydney."

"We experienced an amazing time, the food, the view, the comfort, and most of all, the service. The service was amazing. Every member of the staff was so helpful, pleasant, cheerful. They made the stay absolutely... bliss. We had arranged to go out to different restaurants or bars around Sydney but found ourselves staying at the hotel's restaurants or bars. The atmosphere was just so fun, vibrant, exciting, and even peaceful at times. I really have to put that down to their wonderful staff. Whether they have trained them a certain way or they just employ genuinely amazing people. Or even a mix of both. So, thank you for such an amazing experience. We'll definitely be returning."

"My partner and I recently stayed at Ace Sydney and I cannot express enough how impressed we were with the overall experience. The hotel is beautifully designed. The room was unique, spacious and clean. From the moment we stepped into the hotel, Ange from reception provided us with outstanding service that made our stay unforgettable. What truly set her apart was her service as well as the extra effort she made to make us feel welcome as guests. Not only did she provide us with all the necessary information about the hotel facilities and amenities, but she also gave us a small tour, highlighting the unique features of the hotel. Upon entering our room, we were pleasantly surprised to find a birthday card, drink tokens and two delicious cookies! This thoughtful gesture made our stay even more special. Thank you, Ange & the Ace team, for making our visit an unforgettable and truly special occasion. We are eagerly looking forward to returning to Ace Sydney for another exceptional experience."

"My recent stay at your pet-friendly hotel in Sydney during the Vivid festival was quite enjoyable. The hotel's dedication to creating a welcoming environment for furry friends was impressive, with special touches like a dedicated dog bed, water and food bowls, and treats. However, these amenities were not readily available upon check-in at 8PM and had to be brought in later, which could be improved for smoother guest experiences. Although our dog wasn't a fan of the treats provided, it's a thoughtful touch that other pets might appreciate. The provision of dog waste bags would be a useful addition to the current offering. The staff, notably the concierge, were exceptional in their friendliness towards our pet and provided valuable recommendations on other pet-friendly locations in the city. However, an unfortunate incident with a member of housekeeping who seemed to be afraid of dogs made it clear that communication about pet-staying rooms could be better amongst the staff. The overall facilities and amenities were quite good, though the supply of toiletries left something to be desired. Beyond body wash, shampoo, and conditioner, there weren't any additional consumables provided. Whether this was a simple oversight or a policy, it would be great to see an enhancement in this area. The hotel exuded a trendy vibe, and the staff were highly accommodating. The facilities were up-to-date and well-maintained, but a note of concern was the hotel gym - it was quite small, barely enough for two people at a time, which can be inconvenient during peak hours. In conclusion, your hotel offers a fantastic pet-friendly option in Sydney with an upbeat atmosphere and a diligent team. There are some areas where improvements could be made to perfect the guest experience, but I would still recommend your establishment to other pet-owning travellers."