Chemist Warehouse Greensborough

"I was amazed and impressed by Teshan who guided me on variety of supplement brands and answered all my questions. Thank you you very much"

"When I went to Chemist Warehouse Greensborough I was very impressed with the absolutely lovely staff, a very nice young man Adam helped me find what I needed. He is definetly the loveliest person at Chemsit warehouse. Thankyou Adam"

"Be careful when buying fragrances from here. I bought a well known brand name fragrance through Click & Collect only to notice that the perfume smelt like rubbing alcohol. I also noticed the box was different to the original. A quick google search revealed that the box and bottle were common fakes being sold. After being promised a refund by a staff member, I was called the next day by a manager and refused a refund from the store and directed to Chemist Warehouse Head Office who had apparently been contacted by the manager and would organise a return label for me to send back. The manager stated the refund was rejected due to the perfume smelling like all the other fraudulent boxes that were on the shelf. Upon calling Head Office, this conversation was revealed to have never have taken place and Head Office stated that they couldn’t even issue refunds as Chemist Warehouse Greensborough is independently owned. Both the store and Head Office sent me back and forth and refused to assist until Head Office essentially ordered the store to override their refund decision. Upon returning the product, I noticed that the store had replaced the fraudulent versions with the legitimate version of the perfume on the shelf. If you order any perfumes through Click & Collect, ensure to open the carefully wrapped package in store to ensure what you are buying is legitimate! The customer service at this store is horrible and they will gaslight you and ignore your concerns. If I could rate the store 0/5, I would."

"I feel very fortunate to have Yousef Clara and the lovely petite lady at check out look after me. It's as though we are in a lovely little village as they all call me by name ask me how I am and remember things about me. The pharmacists always make sure my scripts are on hand even when shortages are predicted and that gives me peace of mind. They are genuine when they ask me how I am and they remember what I say. It's a pleasure to go there. Thanks for the great service and smiles!!! Elizabeth"

"Like many others, I get my blood pressure medication from a few different pharmacies depending on my situation. I've been coming to this pharmacy for around 4 years and will often get my medication here... But I've also gotten it from other Chemist Warehouse stores and most recently from a city based pharmacy because I'd run out of medication and had the script sent to me after a gp telehealth appointment. So, after running out of medication, I again went to this chemist warehouse, the same one I've been attending for years and went to present my escript but it seems the previous pharmacy had not sent me the updated script meaning I didn't have a barcode. So after asking for my details and me confirming them, they find me on their system and confirmed that I'd been a customer of theirs for some time but as I had not consistently bought my medication from them they wouldn't give me the medication. So, blood pressure medication... And we are told that body pressure is the silent killer... They made the decision to not provide me with the medication... Even thought they know me and confirmed me as a customer and confirmed that I'd gotten the medication from them in the past... As recently as two months ago,.. An absolute disgrace. Feel like I'm being punished for not going out of my way to always shop here... Pharmacists are providing a health service... Chemist warehouse doesn't care about your health. Avoid"