The Rumours are True

"This isn’t just a hairdressers, it’s an experience! Not only are the hairdressers phenomenal! They are also about all those little extras; from the snacks and beverages, to the before and after pictures & the brilliant customer service! I cannot recommend them any more!"

"I always love my cuts with Jessie. She has worked so hard to get my curly hair right and is continuously learning new techniques for curlies, and she does a great job each time. She is such a pro. Haven’t had colour yet because I’m waiting until I feel like I have to, but will definitely be getting my colour done there when that time comes."

"I will never go anywhere else, this salon is the best! All the staff are so lovely, accommodating and they know their stuff. I walk out with my hair looking perfect every time, not only do they do a great job while I’m there but they always check in with me the week after my appointment to ensure I’m happy with my hair. They do their absolute best to accommodate any appointment changes I may need to make. They also have gone above and beyond to help my little ones have positive experiences with getting a hair cut!"

"The team at The Rumours are True are amazing! Booking is simple and you know in advance how much your appointment will cost, no hidden costs. Care is taken to meet your hair goals and expectations I’ve never left disappointed. The menu options make getting your hair done that much more relaxing and pampering, I’ve never been to a salon that offers you a ham cheese toastie and glass of wine (absolutely free of charge). The vibe in salon is chill, the admin team are on point and sometimes you can even catch Loz in salon creating content. Jessie and Marnie are the bomb, they know their craft. Best salon I’ve been too. 11/10 recommend!"

"Beware the harsh and utterly unreasonable reschedule policy! To be fair I had rescheduled one appointment twice as my mother was having hip surgery, both times were done with well over a weeks notice. Unfortunately my 84yr old Father, who was home alone whilst mum was still in hospital fell the night before breaking a rib. They offered me a slightly later appointment (with a more expensive stylist) or I was told in no uncertain terms that my $50 booking fee would be taken as it was a "same day cancellation". Yes this is a small business but sometimes the cost of doing business is flexibility, understanding and absorbing the cost of people cancelling last minute. It sucks - I get it. I was looking forward to a fresh head of hair! Consider the $50 cancellation cost. What will it cost further down the track? So be prepared for the salon to take your money rather than show empathy. I am a firm believer in supporting small/local but I also believe in that support being reciprocated. Life happens and appointments need to get moved. Flexibility and understanding goes a long way to retain customers and good word of month. Good luck Girls."