Blooms The Chemist 585 High Street, Penrith, New South Wales 2750

"The chemist would not give me my prescription which I received from a dentist and would not explain or give me a reason why they couldn’t, their service was absolutely shocking and took forever to talk to someone aswell as their kindness they did not look happy and were rude not happy"

"Missing meds ,wrong tablets no one could identify in webster packs,pharmacist tells two different stories about the wrong meds when confronted. Not even an apology,his lack of care was unbelievable."

"I shopped here on Sunday, I never usually visit this chemist, but went in for their range of homyped shoes for work. I was served by Sandie, she was amazing!!! She went above and beyond and spent a lot of time with me to ensure i had everything i needed. I came away feeling quite valued as a customer ( which is a massive thing- I'm also in a customer service industry). Sandie @ Blooms will definately be my go to in the future. Well done and thank you!!!"

"My experience with Bloom's in Penrith Plaza was generally very positive but that was not the case when I took back what was left of a 10 pack of face masks costing $19.99 per pack. The ear loop of the masks was not sewn but glued to the mask body and when you went to put one on, the loop detached from the body making them totally useless. When I asked for a refund as the masks were not fit for purpose, the blame was put on me: 'they were old and if they were kept in the sun that would cause the issue'. If they were old they were sold to me that way and they were not in any sunlight. As there was no receipt, the pharmacist said she could refund only what was left in the pack. I didn't expect that there would be a problem with the masks so didn't keep the receipt.The sticker clearly indicated where the masks were purchased. I had to argue that the masks were bought as a pack and not sold individually and seriously the couple that were ok, did she really expect them to be returned? I did get a full refund but it was a very unpleasant and embarrassing experience ."

"Went into the chemist looking for raspberry leaf tea, the staff were so helpful. When I went to pay the cashier; Oliver; offered me a pregnancy bag with a whole bunch of free samples. I felt so valued! It was lovely! Thank you"