Crown Metropol Melbourne 8 Whiteman Street, Southbank, Victoria 3006
About the Business
Welcome to Crown Metropol Melbourne, a premier establishment located at Southbank, Whiteman Street, 8. As a lodging and point of interest, we offer an unparalleled experience that is sure to exceed your expectations.
At Crown Metropol Melbourne, we pride ourselves on providing unexpected touches at every turn and delivering unfussy service by our team of good people. From the moment you step foot into our institution, you will be greeted with warm hospitality and a level of comfort that is unmatched.
Ascend to a full-fledged playground in the sky as you indulge in our heated infinity pool, spa, and dreamy daybeds. Immerse yourself in the breathtaking views of Melbourne, which many consider to be the best in the city.
Indulge your taste buds at our plethora of bars and restaurants, catering to every whim. Whether you desire cocktails on the green at Holey Moley or handmade dim sum in the elegant Chinese garden at Silks restaurant, we have something to satisfy every craving.
As a member of Crown Direct, you will have exclusive access to insider rates and deals across all Crown Hotels. Join our inner circle and enjoy the value of being in the know, ensuring that you receive the best possible experience during your stay.
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Experience the epitome of luxury and comfort at Crown Metropol Melbourne. Book your stay with us today and discover why we are the preferred choice for discerning travelers.
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Location & Phone number
8 Whiteman Street, Southbank, Victoria 3006, Australia
Reviews
"Crown Metropol has always been my preferred hotel when I travel to Mel, and it has proven it is definitely worthy of my loyalty today. I had an allergy reaction after dinner today, and when I got back to my room I only found that I did not bring antihistamines with me this time. I called the servo and they swiftly arranged their staff to check on me in my room within 5 minutes. Special thanks to Frank and Ali, who visited me today and walked me to the 24/7 shop that opens in the complex to buy myself some Telfast. Frank is very amiable, professional and most importantly patient with me. I’m feeling much better now and feel appreciated that your hotel taking care of customers with such meticulous attention, and you must be very proud that you have such brilliant staff!"
"While the hotel was really clean and nice, with lots to do, the service was poor. Our room was skipped over during cleaning twice and we had to call both times to organise it. Funny enough even if we left the please clean Room light on all they did was stock up the mini bar and leave the rest. We also thought we paid in advanced for breakfasts included as it said this in our booking however we showed up to the restaurant and were told to pay. The only good thing about the stay was the things to do AROUND crown not inside the hotel itself."
"The room is nice. The bed is comfy. There are lots of options near the convention center that are just as good for about the same price. I don’t like the casino vibe and wouldn’t have booked if I had realized this was a “casino hotel”. …however that’s not why I gave it one star - I was really disappointed that they wouldn’t let me access the gym or pool on my checkout day. I dropped my bags off early in the morning and then realized I had a couple of hours to kill. There was zero flexibility about letting me go up to the gym while waiting. Seems like the front desk people have zero customer service authority to make any changes and are just stuck following a corporate casino template. Kind of lame. Not the kind thing that would happen at one of the other hotels in the area."
"One of Melbourne’s more luxurious hotels. The rooms are scabious, clean, and comfortable. Service staff are polite and do maintain professionalism. Prompt room service. Buffet breakfast has great variety. Connected to crown facilities via sky bridge an added bonus. Definitely recommend."
"Loved the pool area and the view! Large indoor pool surrounded by windows with lots of lounge chairs. Room was nice and simple. Comfortable and clean. Bed was very comfy. The downside was they were short staffed and check in wasn't available till 4pm which is two hours later than advertised and staff were not helpful. Then breakfast was full when we arrived and we had to wait and again staff were quite rude and stressed out. I think it's a nice hotel but the service needs to be improved."
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