Domino's Pizza Emu Plains 140-142 Russell Street, Emu Plains, New South Wales 2750

"My visit to Domino's Emu Plains was a dreadful experience, primarily due to an employee named "Om," who subjected me to verbal abuse that left me deeply disturbed. As I stepped into the store, I noticed a lack of warmth and enthusiasm from the staff. However, my interaction with Om surpassed all expectations of poor customer service. From the moment I placed my order, he exuded an aura of hostility, as if customers were an inconvenience rather than the lifeblood of their business. Despite my attempts to maintain a polite demeanor, Om responded with contempt and disrespect. He made disparaging remarks and offensive comments that were utterly unwarranted. It seemed as though he found pleasure in demeaning and ridiculing customers, with no regard for the emotional toll it might take. The sheer lack of empathy displayed by Om was shocking. Instead of addressing my questions or concerns, he opted to mock me in front of other patrons. The humiliation I experienced was beyond words, and it was clear that Om thrived on asserting his authority to make customers feel inferior. Verbal abuse should never be tolerated, especially from those in customer-facing roles. It is disheartening that Domino's Emu Plains would employ an individual like Om, who lacks even the most basic interpersonal skills. I sincerely hope that the management at Domino's Emu Plains takes immediate action regarding Om's unacceptable behavior. No customer should ever be subjected to such degradation. I urge them to implement thorough training programs to ensure all employees comprehend the importance of respectful and courteous treatment toward customers. In conclusion, my visit to Domino's Emu Plains was a nightmarish ordeal, largely due to the appalling conduct of employee Om. I cannot stress enough how disappointing it is to encounter such dismal customer service in what should be a reputable establishment. Unless you have a penchant for enduring verbal abuse, I strongly advise avoiding this location at all costs."

"Was served by Om when I ordered pizza. Great customer service, served us with a happy smile and was very polite. Thank you! Guy needs a raise!"

"Ordered a pizza last night came in 10 minutes and when pizza was delivered it was steaming hot love the service and the food was good better than most pizza shops i’ve been to"

"Under new ownership and you can tell! Pizza is well made and lovely delivery staff. We have gotten twice in the last 3 weeks and both times lovely."

"The pizzas were fantastic. Since the store closed and reopened the pizzas have been great."