Fastway Couriers Limerick

"The worst courier company ever. Couriers sign customer name and don't deliver parcels. company have no phone contact any more. there is no option to contact them. We pay for items to be delivered and they don't do it. I ordered thing from sport direct and it should be here 3 days ago. I tracked it and it said ''signed and delivered' but who signed? and who collected? no one from my home. I sent emails but no answer. it is great material for article in newspaper. I think some journalist could make great money for writing a true about Fastway company. They do not deserve even 1 str but I had to give them otherwise you can't publish it"

"The courier delivered my parcel through someone else's letter Box. Even though he had the correct air code No attempt has been made to recover the parcel. No phone calls have been made to me as promised. I am completely in the dark and nobody seems to give a d***. The worst customer service I've ever seen no phone numbers that work . Nobody answers the emailand nobody answers your emails"

"SHAMBOLIC Ordered Christmas presents with a major high street retail chain without realising they used Fastway as their delivery service (from past experience, I usually avoid completely) but this time really takes the biscuit. My parcels have been marked "STAGED FOR NEXT DY DELIVERY" a total of 12 times now over two weeks.; today marks day 4 in a row where they got the same scan. Two completely fraudulent "attempts" at delivery were made. I was home both times, no knock on the door, no phone call. CCTV cameras show no delivery vans at the gate of the apartment complex at the times given. Last week the parcels were marked as DELIVERED with signature obtained. Now they've gone back to "staged for next day delivery". My emails go unanswered. Every phone number I've tried is disconnected. I don't even care about delivery now; these are Christmas gifts, I'll happily go to the depot to collect them if they can just give me some indication that they actually have my parcels and they haven't been lost. Retailer won't begun a refund process because the courier keeps scanning them (even if the scans are fraudulent). No idea what to do now. Can't afford to replace the items without a refund and time is running ot coming up to Christmas. NEVER again rely on Fastway to even do the most basic aspects of their jobs. Truly the worst customer service I've ever encountered."

"Absolute disgrace of a courier service who have the cheek to call themselves that. I wouldn't touch them with a barge pole but unfortunately a company I order from uses them. Every single time they can't deliver as no one home even though I am working from home and have dogs. No phone call and no card dropped even though they say they have. A bunch of incompetent liars. I can't believe they are still in operation but I guess they must be cheap as chips. Avoid at all costs"