Rocca Tiles Tuam Road, Galway, County Galway

"I have purchased from this shop many times over the years.beautiful tiles & well laid out , I visited the shop recently , there were two ladies behind the counter chatting, I approached the counter & they looked at me as if to say" what do you want"I asked for assistance & one lady came out from behind the counter , she was very abrupt & rude.. i looked around me and there was no one else except me in the shop and now i know why. I feelsorry for the owner paying staff like them. Three of my children are building at the moment and certainly wont be going there for tiles I looked"

"Poor kitchen tiles variety. For 15 mins nobody showed up for a help. Prices are higher then another tiles shops (compared same tiles). But very nice shop interior and big enough. Anyway take a look to make your own impression:)"

"Rocca Tiles, Galway is a most customer friendly business. The staff with whom I had dealings in the last few days, Siubhán and Enda, could not have been more helpful and gracious. The range of tiles and other products they stock is very broad and impressive but at the end of the day a customer friendly focus is the icing on the cake. Well done Rocca Tiles, Galway!"

"Midlands based design studio, after many years have found Rocca Tiles to be the best in service, product knowledge and stocking the very best products at the very best prices. .....just what my clients request and require. 5 star rating ....would give 10 if I could."

"I specifically chose Rocca tiles following previous good experiences with them even though we are over 100 km. from the shop. We visited the showrooms and chose 5 different tiles and agreed I would e-mail the measurements for a quote etc.This I did. A few days later I received a phone call saying one of the choices was no longer available. Fair enough. I asked for a reply to my e-mail giving the quote for the rest and asked the available tiles be held for me and I would pay a deposit. I received nothing. We went to the show rooms c. two weeks later and asked about not getting a reply to my e-mail. The sales person said as the person I had dealt with was off that day they could not access my e-mail !. We were told that they would only hold an order on FULL payment anyway. They had no interest in either assisting, or giving advice, on delivery. I paid for part of the order and took what I could in my car. The following week I rang at 9.30 a.m. to say I was on my way to buy further tiles and were they still in stock as I did not want to travel if they were not. They said that sales were engaged and would ring me back. I rang again 30 minutes later to get the same answer. At 11.30 they rang back at which point I was in a traffic jam 500 m. from the show room.! The sales person said the phone operator was in Dublin but I saw an e-mail timed at 9.34. saying to ring me. Luckily the tiles I wanted were still in stock so I took them and the remains of my first order. I will not be going back!!"