H. Samuel 9 Broad Street, Waterford, County Waterford
About the Business
H. Samuel is a premier jewelry store located in the heart of Waterford, nestled in the bustling Broad Street. Established in 1862, this iconic institution has been serving the community with a wide range of exquisite jewelry pieces and exceptional services for years.
This point of interest is the perfect destination for anyone who loves to indulge in luxurious jewelry that adds beauty and elegance to their everyday life. With a vast collection of finely crafted rings, necklaces, bracelets, watches, and more, H. Samuel offers something for everyone.
Whether you're looking for the perfect engagement ring or anniversary gift, this store is sure to have exactly what you need. The knowledgeable staff members are always ready to assist you in your search for the perfect piece that speaks to your unique style and sensibilities.
What really sets H. Samuel apart is the exceptional customer service they provide. Every visitor is treated with the utmost respect and care, ensuring that every shopping experience is a memorable one. The staff is always available to answer your questions and offer guidance on what pieces would best suit your needs.
If you're looking for a premium jewelry store that can provide you with timeless pieces that will last a lifetime, H. Samuel is the place to go. Come and explore the vast collection of pieces available at this iconic store and experience the quality and craftsmanship that it is renowned for.
Photos
Hours open
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
09:30 - 17:30
Sunday:
Closed
Reviews
"Massive thank you to Leah who helped us to pick out my fiancés wedding ring. So professional, attentive and couldn’t do enough for us. Made this a great experience for us. I will definitely be back for the rest of my wedding jewellery. Really great customer service will definitely recommend to others"
"The staff are so helpful and so nice they would make ur day all they do is smile and are so happy"
"Bought a watch in here and there was no issue at all with service and quality. But the last two times I've been in the store, I've overheard a manager giving out about their staff - which is not good for a manager to do in general, but definitely a bad thing to do when there are customers in the shop"
"Terrible service and quality. A pair of earrings fell apart eight weeks after wearing them. To be fair I took a while to go back in with them but when I did go in I was told they won’t replace them, they won’t credit note me, they won’t fix them and I have no come back. The very rude woman who I spoke to said it was just tough luck. The earring are still being sold in the shop and cost €137. Do not buy them. I was told even for faulty goods I would have had to bring them back in 30 days after purchase. Wouldn’t shop here again."
"I just went in to purchase a casio watch as a belated bday gift for myself. The sales girl was unfriendly and unhelpful. She was clearly not interested when I asked any questions and obviously irritated when I asked her to set the watch for me. Only that I wanted this particular watch for a while id've walked out. The store manager was very loudly on the phone discussing a customer issue from behind the counter which I felt was extremely unprofessional. I'm a retail manager myself and if I carried on like that I would expect to be reprimanded. Very rude staff and I won't go there again. I can see by your ratings and bad reviews that I'm not alone in my opinion. Do better!!!"
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