Wood Like to Play Whitebridge Lane, Stone ST15 8LQ

"I bought one of these world map jigsaws recently at a show in RHS Wisley. The quality is extremely good and I am very happy with my purchase. The kids will love it. Ravinder was very easy to deal with 10/10"

"I bought an bus jigsaw from them through "Not on the high street". Item received was completely different to what I ordered. Have not hear from them for weeks even customer service assistant from not on the high street had no luck si far.... Will not order again, Very disapointed"

"We tried to contact the company by phone and email about a broken part on a toy bought at The Country Living Fair. Not response from either. Don’t touch this company. If there was a lower score I would have given it."

"I bought a dragon alphabet jigsaw at the Southport Flower Show (mid August), but on arriving home found that one of the pieces was broken. I tried sending an email via the website which was ignored. Their landline messaging service was full. Their mobile number just rang and rang. I waited several days before trying again in case they were busy at another show. Same results. An email sent from my home computer has never been even acknowledged. DON'T purchase from this company."

"I'm really sad about this company. My first and last encounter with this business was at the Shrewsbury Flower Show. I had purposely taken cash out to buy my girls a gift while we were there and having seen another mother with the giraffe jigsaw and asked which stall she got it from, I made a beeline there, hoping they hadn't sold out. It was just the sort of thing my girls would enjoy playing with together, and it looked beautiful and well made. At the stall there were lots of jigsaws out on display at a child's level with no signage indicating that they were not to be touched, so I allowed my children to handle them - partly to see which ones they found interesting and partly to give myself some time to look over the display myself and see which puzzle I wanted to buy. In fairness, we were there for quite a few minutes, but not once did either of the women on the stall indicate to me verbally or non-verbally that this was a problem or that they'd rather my kids stopped playing with the puzzles. Unfortunately my younger daughter (who is 2½ years old) partially dismantled one of the larger more complicated puzzles and some pieces fell on the ground. One of the women immediately shrieked across the stall "Is that the map of Britain puzzle?! YOU had better put that back together yourself! This is not a crèche!" It was so unexpected and aggressive I just stared at her in shock. Unperturbed, she continued with her tirade about the stall not being a crèche, which made no sense at all. I had been with my children the whole time and as I said, there was no indication that these kids puzzles were not to be touched by... kids! It was upsetting and embarrassing and I was so stunned at her explosion that I asked my Dad, who was with me, to take the kids to another stall we had seen earlier and gave him the cash to buy them whatever they wanted from there instead. I wanted to get them away from this woman, as they were visibly unsettled and we would not be doing any custom there now. He took them away while I put the puzzle back together. A stranger, who had witnessed what happened kindly came and helped me and unsurprisingly, the puzzle pieces were not damaged or dirtied by their brief tumble onto the grass. Now, had this woman been someone hired for the flower show I would have just got in touch with Wood Like To Play directly to comment that their staff had represented them poorly, but while I was looking at the banner to find their contact details, she shouted across to me that she owns the business if I was looking to make a complaint. Wow. So it would seem that I have no other recourse than to leave an honest review of my experience, here. I actually went back to her at that point to try and smooth things over, because the whole thing was just bizarre and unpleasant. I told her that I would have cleaned up the puzzle without her yelling or being unkind towards me and my family and that I could understand that it's been a long day for everyone. I had hoped that she might have admitted to overreacting or apologized for being rude, but she didn't. She was still pretty nasty. So, I'm at a loss. I'm sad that I and my children had to experience that, and that my efforts to make amends were fruitless. We're all only human and maybe she was having a bad day and had put that particular puzzle back together too many times after having it knocked over by child after child. Maybe she can't stand kids in general, or simply just didn't like US. Maybe she was actually ashamed about her loss of control and knows it wasn't her finest hour. Or maybe she's just a horrible person (you meet them now and then) and isn't remotely bothered about the scene she created or how it reflected on her and her business. It's a mystery and I guess I'll never know... but I do know that I won't now be buying anything from this company in the future. Such a shame."