Hudgell Solicitors 46 Humber Street, Kingston upon Hull, Hull HU1 1TU

"I highly recommend Hudgell Solicitors for anyone seeking legal representation for a medical negligence case. From the moment I contacted them, I was treated with kindness and compassion, and my case was handled with the utmost professionalism and care. My solicitor, Kirsty Yates, was extremely knowledgeable, efficient, an expert negotiator, and kept me informed every step of the way. They worked tirelessly to ensure that we achieved a successful outcome, and I am grateful for the justice we received."

"Sarah Moore, was very friendly, explained everything, and kept me informed of every detail, nothing was too much trouble, answered emails and phone calls promptly. I will definitely recommend Hudgell solicitors for any friends or family who needs one."

"I would like to give a big thank you to Jane Woodcock and her team and also Alex Garven and Becci Bilby who have moved on to pastures new. Jane and her team were very professional and helpful in dealing with my claim. I would highly recommend Hudgell Solicitors. Once again to Jane and her team thank you so much."

"I only have positive things to say about Hudgell Solicitors and would highly recommend them to anyone. Rachel O'Connor and Telma Thomas provided brilliant customer service and were both professional, efficient, honest and explained complicated matters in an easily understandable way."

"Before deciding to instruct a solicitor I did research and chose Hudgells due to there excellent communication and timely manner as well as the office location. They did charge a higher no win no fee amount compared with other I had spoken to but I was happy for this expecting better quality work to come at a cost. From first enquiry to signing the paperwork was a matter of hours and for the first few weeks they seemed proficient and good with communication. Sadly this did not continue as time went on. Their promise of answering the same or next working day (a key point in me choosing them) became a rarity and often I would have to chase several times to gets answers. Communication updates also deteriorated and I went from regular monthly emails to not hearing anything unless I contacted them. I was advised at one point that the next step would be a medical review and yet this wasn't carried out for a further 8 months despite having all the medical files and statements from myself. I had to chase this several times advising how stressful the entire situation was and my desire to conclude it but no one even acknowledged that let alone cared. Finally after 13 very stressful months they decided they were no longer interested in helping me pursue my case (and a £10,000 plus bill later) having expressed internally at Hudgells that they weren't sure they could prove causation just 8 weeks into taking my case despite having been positive up until the very last e-mail and sadly making me continue the process for 11 months despite knowing the stress it was causing. Sadly after the good start I couldn't recommend using Hudgells. Perhaps I was unlucky with my allocated solicitor as other clients do not seem to have had the issues I have."