Premier Inn Portsmouth Havant South (Langstone/A27) hotel Langstone Road, Rowland's Castle PO9 1SE

"Everything was tidy and clean, didn't like the bed quilts as they didn't seem to breath. Breakfast and meals very good. Would recommend the hotel"

"Just got home from staying at this premier inn, 5 of us stayed in a family room and we are impressed with room size, cleanliness. The food in the mornings was nice and staff here are lovely we’ve booked to go back to this location as we were very impressed. Only thing we were slightly disappointed with was the Internet connection but didn’t cause massive issues with our stay as we have plenty of phone data. Portsmouth, Hayling island and south sea are within reasonable distance. There was hardly any noise coming from the A27 either which we were happy about"

"We Stayed here last week for 5 nights everything was great, the room was clean, quiet and comfortable, the staff were great nothing was too much trouble for them, would recommend this hotel."

"Stayed here a few times over the last month on business and while the staff are nice and the hotel is very clean there are several problems. I specifically booked normal double room but was given an adapted room instead. I had previously stayed in one of those rooms and the mattress was too small for me, like mush and gave me back ache. I immediately complained to the management and they said that because the hotel was full I would have to move to another hotel to get a different room type but would be left out of pocket due to the cost of parking at the other hotels in the area. I asked them to refund me the cost of the parking as my having to pay it would be due to their mistake and they refused. This meant I was stuck in the uncomfortable accessible room for the night. The Internet is shockingly unreliable, I've had several nights where it just hasn't worked and some of those are where I paid for the Premium WiFi. I complained about this but got fobbed off by customer services. It doesn't help that the mobile phone reception is absolutely nonexistent meaning you're stuck with the dodgy WiFi or nothing at all. At this point I don't think that as a company Premier Inn give a stuff about their customers, they're more interested in taking your money than providing a decent service. As said at the start of this review the staff were nice and the food in the morning was also decent"

"Staying here for work. Hotel has no WIFI, and staff cannot tell me when it will be back on. I payed the £5 extra for better WIFI however this is not working either. Cannot use my phone's data to hotspot my laptop to work as there's no signal in my room. Cannot make phone calls due to no signal. So absolutely no communication can be made unless I walk out my room and stay out of the hotel Even prisoners have better conditions than this. They have everything I have plus they can actually make phone calls. Ridiculous"