John Lewis & Partners Unit 4 Portfield Way, Chichester PO19 7YH

"Went into JL today looking at car seats for our 4 year old who had just outgrown his. We had an idea of what we were looking however after meeting Ellie we knew exactly what we needed. It was a pure pleasure, she was fantastic with our son, explaining everything we needed to know (which we would have had no clue about if we had brought online), even going to the effort of helping us unbox it so we could put it in our car, as our son was so excited to go in it. We all need an Ellie, well done John Lewis Chichester fabulous service as always"

"Staff were incredibly helpful and personable. People often question the prices at John Lewis but the service makes up for it, and in any case the item purchased was the same price as anywhere else. In fact, after scanning my John Lewis card it actually worked out £100 cheaper! A certain nearby electrical retailer could learn a lot from this store..."

"I went in yesterday to sort out a TV for my brother in law who is in a home, hard or hearing, and sight is not brilliant. I was assisted by a lady called Gabby. She was AMAZING. New her stuff, helpful, not pushy, just brilliant service. The prices were very competitive. Had been elsewhere, but the service though good did not really match my needs. This is the second time I have purchased items from John Lewis and I was impressed with service previously. The reason I delayed my visit there was my reluctance at travelling from Bognor to Chichester at the moment because of traffic!"

"Came into John Lewis today to buy a new MacBook as it was the cheapest offer (beating Currys!) and I really needed a new one. Even though I knew exactly which configuration I wanted/needed, the staff were so lovely and helpful in making sure I made the right choice and were so eager to help if I needed anything. Richard in the tech/computer department was very polite and friendly and very well-informed of the computers on sale - he was also able to advise me about the accident coverage John Lewis offers, what is included with the coverage and how much it is and that it's available in monthly payments, and I didn't have to buy it today!. Within 20 minutes I had picked out the Mac in the colour I wanted, paid and left the store extremely satisfied. Delighted with the experience today."

"I had been to another big named shop that sells white good etc,looking for a dishwasher, they were useless!! One person serving and people waiting to be served. So looked on line and up came John Lewis. Went into the branch at Chichester, the assistant there, Andrew was brilliant!! Informative and attentive without being pushy. What a refreshing change. And cheaper than the one in the other shop that sounds like hurrys!!"