JS Sports Stoke-on-trent ST6 4LN
About the Business
At JS Sports, we are dedicated to providing our customers with top-quality sports equipment and gear. Located in the heart of Stoke-on-Trent, our institution is the go-to destination for all sports enthusiasts and fans alike. Whether you're a seasoned athlete or just getting started, we have everything you need to fulfill your sporting dreams.
As an establishment, we take great pride in offering a wide variety of sports equipment from the top brands in the industry. From footballs to cricket bats, gym clothing to running shoes, we have it all at our store. Our collection is tailored to meet the demands of every sportsperson, offering the latest technology and design features for maximum performance on the field.
Apart from being a store, we're also a point of interest for any sports buff in the area. Our location in The Cricket Cave at Fraylings Business Park is ideal for sports lovers who want to explore the latest equipment trends or stay in touch with the sporting world's latest updates. We have a vibrant atmosphere that caters to all sports enthusiasts, making us a hub for sports-related activities in the region.
At JS Sports, we pride ourselves on our exceptional customer service. Our knowledgeable and friendly staff is always available to help you find the perfect product for your needs, answer any questions you may have about our products, and offer product advice and recommendations. Our goal is to make sure that every customer leaves our store feeling valued and satisfied with their purchase.
Overall, JS Sports is the ultimate destination for all your sports and athletics needs. With our extensive range of quality products, passion for sports, and outstanding customer service, we're proud to be the go-to store for all sports enthusiasts in Stoke-on-Trent and beyond. So visit us today and see why we're the best in the business!
Location & Phone number
B2, The Cricket Cave, Fraylings Business Park, Stoke-on-Trent ST6 4LN, United Kingdom
Hours open
Monday:
09:00 - 20:30
Tuesday:
09:00 - 20:30
Wednesday:
09:00 - 20:30
Thursday:
09:00 - 20:30
Friday:
09:00 - 17:30
Saturday:
08:30 - 12:30
Sunday:
08:30 - 12:30
Reviews
"Ive never written anyone a negative review before. Hopefully, that puts in perspective how disappointing my experience has been with this company. Ordered a "team logo" waterproof jacket and hat in early November for my nephew's birthday/xmas in December. After not hearing anything back for a month, I called and was told the jacket was out of stock and they were incoming from Spain. I asked that the hat be done in the meantime, which I later collected. As each month went by I continue to call about the jacket given the same half arsed patter and asked if they could "call me back in half hour", the call back never came. Eventually, come March I had given up, I asked to cancel the order, which was refunded. A complete lack of customer service. You pay money to a company and expect a product in return. As a customer I shouldn't have to be ringing you up and problem solving my order on your behalf. If I had known this would be the outcome, I could have taken a tailoring course, purchased the jacket, logo and sewing machine and tailored it myself and probably saved money and time."
"In a word DIABOLICAL; would have given less than one star if i could! Ordered a cricket club hat which on their website was in the club colours of green and yellow, so ordered this and was obviously therefore expecting it! It arrived, but was black with a black bobble (NOT yellow and green) Having sent numerous emails about the order previously (which were never answered) I rang on Friday and spoke to Pete who said “oh we ran out of the green ones so we sent you a black (-how can a sports store not understand club colours??) told him would return it on the saturday to get a refund; duly drove a 40 mile round trip to be met with a saturday girl who said she was not authorised/didnt know how to do refunds!!!!! She phoned someone and then came back with my refund in cash! At no stage of speaking to Pete or today getting a refund was any apology given! How difficult can it be to make a phone call or send an email asking if the substitute colour was acceptable?!"
"Struggle to get anywhere when trying to find out where my order is. Failure to make refunds when requested. Buyers beware"
"Ordered items on 1st April - I am still waiting for one of them on 11th July. Have emailed them twice and not had a reply. Rubbish customer service!!"
"It looks to be a warehouse, not a shop."
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