Lee Cabs Wellingborough 1 Yeldon Court, Finedon Road Industrial Estate, Wellingborough NN8 4SS

"Does not update you on the app or by text as to whether you will be likely to experience a delay in dispatch OR whether there are any cabs available at the moment. I had prebooked a taxi an hour before and was given no updates. Do better. I missed a train because of this lack of empathy and common sense. I had to use a different company."

"Had a taxi back from town on a very busy Saturday night (actually Sunday Morning 3.30am).The driver was lovely. He waited for us as the takeaway was taking longer than expected to prepare our after pub session chicken, lol. He was prompt and polite and very funny. I was very happy as I have been overcharged previously from other companies, but I was offered a reasonable price. Delighted and will definitely use again."

"I ordered a taxi at 17.00. Because I used there app I could see when the taxi was despatched, where it was when it was about to arrive. At 16.45 I rang lee cabs because it had not been despatched. I was told it would most definitely be there on time. I waited and at17.00 with my taxi not even despatched let alone in sight I rang there office again. I got a completely different response from the company then . Apparently if you don't pre pay as well as pre book you have to wait until every one else that is pre booking and paying has done so and if you are lucky enough you may then be given use of their taxi. I have used lee cabs for well over 15years and never once have I had to pay up front for a taxi. Then at 17. 30 it came up my taxi had mysteriously been cancelled, they didn't do it , well why would I do it , I am more or less blind , it is dark freezing cold, wet and now I have to find someone to take me home. Totally and utter disgrace. To top it off no one knows who to complain to. Unbelievable. Anthony"

"Consistently 5-10 minutes late but I have got used to it. However, this morning the taxi was 50 minutes late. No apology from anyone. Drivers blame the office, the office blames the drivers. Don’t use them if you have to be somewhere at a specific time."

"Booked a cab weeks in advance for trip to Kettering General Hospital for a 06:45 pickup - no show at 06:45am - rang in to be told driver “only a few minutes away”. Called in again at 06:55 to be told “driver just dropping off previous passenger now, be with you in a few minutes” and then told they would locate another driver. Had to cancel at that point and make urgent alternative arrangements to get to KGH at 07:30. This was for a heart procedure- good job I didn’t have a plane to catch. Won’t be using these people again"