Showcase Cinema de Lux Derby Derby DE1 2PQ
About the Business
Welcome to Showcase Cinema de Lux Derby, a bar and movie theatre establishment located in the West Mall Intu of Derby, UK. With a prime location and state-of-the-art facilities, our institution is a must-visit point of interest for movie-goers and entertainment-seekers.
For those looking for a premium movie-watching experience, we offer the latest blockbuster films on large screens with immersive sound systems. Our luxury seating ensures you are comfortable throughout the movie, and our food and beverage options from our bar and concessions stand are perfect for snacking on during the show.
At Showcase Cinema de Lux Derby, we also offer a range of other entertainment options for visitors. Our bar features a variety of alcoholic and non-alcoholic drinks, perfect for pre or post-movie socializing or for simply having a night out with friends. Moreover, our establishment is a popular place for events such as birthday parties, corporate meetings, and private screenings. We provide everything you need to make your event a success, including catering services, private rooms, and state-of-the-art audiovisual equipment.
Our customer service is second to none. Our friendly staff are always available to help and ensure that our visitors have a comfortable and enjoyable experience. Additionally, we have implemented COVID-19 safety protocols to ensure the safety of our customers and staff.
In summary, Showcase Cinema de Lux Derby is the perfect establishment for those in search of entertainment, relaxation, and a good time. Come and visit us at Level 3 West Mall Intu, Derby DE1 2PQ, United Kingdom, for a movie-watching experience like no other.
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Location & Phone number
Level 3 West Mall Intu, Derby DE1 2PQ, United Kingdom
Reviews
"EVERY SINGLE STAFF MEMBER WAS SOOOO RUDE! We usually go to our local cinema but decided to try out the derby showcase as a treat. We regretted it within about 3 minutes of being there. The girl who served us had 0 customer service skills as she was rude, no manners, didn’t even crack a smile, she was abrupt and actually all of us just wanted to leave after speaking to her (and would of if we didn’t already have our tickets). We then went over to the male and female who were checking tickets and advising of where to go. The gentleman advised we had the wrong ticket. We were confused as we had just purchased them at the kiosk’s. He just seemed uninterested and very unhelpful and sent us to go and luck for the ‘barcode part’. We hadn’t been to this cinema before so we didn’t know the machine printed 2 tickets out. Then they kind of whispered and laughed as we walked away. We were tempted to speak to a manager (gentleman who was walking around scanning the place with some kind of ear piece on) he avoided our eye contact and literally looked like the most unapproachable person on the planet at this point. For real, this needs addressing because it was a bad experience for us from the moment we got there. Luckily the “actual cinema experience” once we were seated was pleasant but the customer service in this place is APPALLING!"
"Firstly Didn't ask any white people their age? As I'm brown they asked me for my age. That's racist then was told to go to the manager And then wouldn't let us watch the movie because of the age restrictions. Like we all can literally watch this illegally with under 12 Yr old. I don't see the point of it being age restrictions. Everyone seen everything. And wouldn't refund us. Just gave a emergency ticket. Not like we want it. Worst experience ever"
"Went to watch the film called Plane. Was great was little bit busy which was good. Food & Drink was over prices but this was a cinema. Seats was ok. Staff was polite and helpful."
"We had a great experience on Wednesday morning. Watched 3d XPlus Avatar. Nice clean cinema, not busy. Popcorn and cola good too. Happy with everything. Thank you"
"Smart cinema. Standard (ie eye wateringly expensive) prices for drinks and snacks. Screen and sound quality was excellent. However, star knocked off as we paid extra for a leather chair. Sadly, it was awful. Uncomfortable and left me with an aching back for days. Will stick to the normal fabric chairs in future."
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