Frimley Park Hospital - A&E Frimley, Camberley GU16 7UJ

"Sat for 6.5hrs until 2:30am (with another 2hrs + to wait) with daughter with back/stomach pain in tears/distress, she was absolutely exhausted, couldn’t wait any longer had to virtually carry her out of A&E home without seeing Dr. Over crowded (to much house building), badly laid out, badly managed, Under resourced. The very rare time needed ‘Emergency’ help it’s Disgraceful."

"This has got to be the slowest hospital on the planet, a man came in out of a ambulance literally just suffering from heart failure *heart attack* me and my mrs are sitting here first time parents uncertain if our baby is still alive or not as my mrs started to spot bleed, matey with the heart attacks gone home he’s probably brown bread bless him and I’m sitting here still 8 hours later, this places runs off of priority but the priority seem to be a genuine crack head, a girl who bumped her head at the night club and another women singing along to music having the time of her life! Hospital is a joke and would much rather drive into London emergency or not, please avoid this hospital or expect to sit in reception for 10+ hrs! ABSOLUTELY APPALLING VERY disappointing"

"I was asked to go to Frimley Park A & E by my GP. My blood pressure was extremely high and my GP was concerned. When I checked in I was informed that my Husband could not stay with me as they had a mixed waiting room of COVID and non Covid patients. It is a disgrace that Frimley Park feel they can Mix everyone together. Surely anyone being checked in for breathing, chest, coughs etc should be directed to another waiting room. no wonder COVID is rising again. in all the 9 hours that I was there I did not see a consultant once. MY blood pressure, removal of my cannula and discussion of my case was all done in front of other patients in the waiting room. My GP asked in her letter to the hospital that a series of ECGs were done. I received one. Whilst in Triage it would have made more sense to have taken bloods and sent them off, therefore cutting down my waiting time. The Right hand does not know what the Left hand is doing. Total shambles. The waiting area was so cold I had to ask my Husband to come back and bring me a coat. They allowed me to come home with an higher BP than when I went in. The next day I went to my GP to get my tablets tweaked, She said that she had received an email from Frimley Park stating they had given me Amlodipine to help bring my blood pressure down. I explained that i had received no medication whatsoever. I never ever want to go there again if I can help it."

"I've given 3 stars as my injury was dealt with efficiently. Having sat in the waiting room and then the corridor on my own for nearly 5 hours (which I expected) I was disappointed that in what is supposed to be the caring profession, that there was no eye contact, a smile or even an acknowledgement (except for 1 very friendly porter) the whole time I was there. This was not due to being too busy, as they had time to talk amongst themselves in between patients. Which I honestly do not begrudge. But I feel this would go a long way to making people more at ease in this situation."

"Excellent service, after coming in with chest pains this morning I was triaged extremely quickly and then sent off for an x-ray. I was even offered tea and coffee whilst I waited for the results which was completely unexpected. All staff were polite, courteous and extremely professional. You should all be very proud of the excellent job you're doing. Many thanks for looking after me."