Artist Nail

"I used to be their loyal customer for an year, however, every time I used to go back thinking that this time it would be better. The nail extensions used to crack open every time within 2 weeks and I was being charged £10 to take them off and then to get a new one charged £40 separately. It was frustrating to find that it was repeating every 2-3 weeks and it was ripping my pockets off. Last time, I had this male artist doing my nails and he was absolutely ruthless and I wasn’t happy with the finished product at all. I complained about it to the staff and they had to redo my nail which was very painful again, my nails were very sore!! and within 3weeks it started to come out along with the nail bed and this time it was stuck to the skin around my nail , and was bleeding. I am traumatised to go to any place for my nails after this incident. I have stopped going to them ever since."

"Amazing service done with patience to ensure the job is perfect. Also got few tips on nail maintenance."

"I was a loyal customer to artist nail for 10 years!!!..sadly 4 weeks ago was my last appt…I was always made to wait…25-45min WITH an appointment..there is no respect for a customer’s time..when I kindly pointed out that I was waiting far too long with an appt, the lady simply nodded her head…again brought to the attention before leaving with the main lady running things there…she ‘nodded her head’..no apology for lateness..nothing..I told myself I would stick with this nail salon..however, this was truly the last straw..the last wait..no apology means loss of a loyal customer..overbooking and management of clients is quite poor due to greed..sadly humility is not in the equation and will cost..this is a lesson this business will learn over time as there are many thriving nail salons for customers to choose in Aberdeen that will respect their time and remember an apology will go a long way."

"I was happy with my first set of nails, however, was charged £40 which seemed expensive for a set of acrylics with a french nail design. I went back two weeks later to have the old set infilled with a french design with a little flower, I was quoted £36. I walked out because the price was ridiculous. My friend who recommended this salon to me informed me I was being asked for the incorrect prices, she is charged £35 for a new set or £23 for the old set to be infilled with design. I will take my business elsewhere in future."

"Got my nails done two weeks ago one nail broke after a week and more broke the second week. I went back to get them taken off cause one of the breaks was really sore and split my own nail underneath. I thought they would not charge me to get them taken off cause they were in such a mess but no the changed me £10 absolutely ridiculous. I will never go back staff were not friendly."