Jack Wills
, Southampton SO15 1QE, United Kingdom
About the Business
Jack Wills is a clothing and shoe store located in the heart of the West Quay Shopping Centre in Southampton, United Kingdom. As a reputable establishment and point of interest for fashion enthusiasts and trendsetters alike, Jack Wills has become a household name for its iconic British style and quality products.
Founded in 1999, Jack Wills has gained a reputation for producing high-quality clothing and footwear, inspired by the British countryside and coastal living. The brand takes pride in its heritage and traditions, blending classic designs with a modern twist.
At Jack Wills, customers are guaranteed to find high-quality clothing for both men and women. From casual wear to formal attire, the store has an extensive range of styles to choose from. Their clothing line includes t-shirts, polo shirts, hoodies, sweatshirts, dresses, skirts, and much more. The footwear range is equally impressive, with a wide range of trainers, boots, sandals, and slip-ons to choose from.
One of the most striking features of Jack Wills is the attention to detail in their clothes and accessories. Every product is crafted with care, and the brand's signature logo is embroidered to signify its genuine quality.
The store has a team of friendly and knowledgeable staff who are always on hand to assist customers with their inquiries. Whether you need assistance with size or styling, the staff will provide you with expert advice to ensure you find what you're looking for.
Jack Wills is the go-to destination for fashion enthusiasts and anyone looking for high-quality clothing and footwear. It is not just a store, but a lifestyle brand that encapsulates everything that is quintessentially British. Visit the store today and experience the ultimate fashion shopping experience.
Photos
Contacts
Upper Shopping, West Quay Shopping Centre, Southampton SO15 1QE, United Kingdom
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:30 - 19:30
Wednesday:
09:30 - 19:30
Thursday:
09:30 - 19:30
Friday:
09:30 - 19:30
Saturday:
09:00 - 19:00
Sunday:
Closed
Reviews
"Beware. I received a Jack Wills T-shirt for Christmas that is too big. I have not worn it and labels are still attached. I took it into store to exchange for the same t-shirt but a smaller size and they will not do this without a receipt or order number, and we have neither. I spoke to customer service via their online chat and they refused to discuss it with me unless I have an order number. The web chat agent closed the chat whilst I was typing, halfway through a conversation. This should give you an idea of the level of customer service you'll be getting with Jack Wills. By contrast, when I shop at NEXT retail, I can take returns back and they simply scan the unique barcode and put any money back on my account. No information needed from me. NEXT is a company that is moving forwards with the times and puts the customer first. Jack Wills is way behind the curve when it comes to order processing and they have a lot to learn about customer service. Very disappointing because I like the style of their clothes but the customer experience is terrible."
"Store manager are very nice and lovely person. I love to visit this shop every time I am in Southampton. Staff is also friendly to customers."
"Jack Wills is a gem nowadays since so many have gone. Definitely recommend coming here if your in WestQauy. Staff are as good as always especially during this Covid Crisis. Clothing is always the best in terms of quality in my opinion better than the Holister next door."
"I like the store. Although the prices are always bit uplifted but so as the quality of the products. From the corona prospective store is taking all the precautions. Trial rooms are closed for sometime considering the pandemic situation."
"Good store, often has discounts, staff always friendly and welcoming. Much easier to see the difference between men's and women's clothes now it's laid out back and front rather than side to side!"
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