Nuffield Health Norwich Fitness & Wellbeing Gym Barrack Street, Norwich NR3 1TS

"Absolutely rip off all the facilities are out dated but they charge a fortune for them. Need to give a months notice even if your contract is up or they will send your details to debt collector ridiculous"

"Grossly overpriced - and the absolute filth of the hot tubs and pool section cannot be overstated. I cancelled my membership straight after seeing thick green algae growing in the cold hot tub. Now what was I doing in the cold hot tub? it was the only one (out of 3) that wasn't out of service. The changing rooms are drab and outdated - and the main workout room is a windowless, beige purgatory. The only thing Nuffields Norwich does reaaaally well is producing 'out of service' signs."

"This gym has gone very downhill and not worth nearly £60 a month. It is old and dated and had no investment for 10+ years First, they removed the cafe bistro area where one could eat a meal and coffee to save costs and instead turned into a staff area... They then replaced this with poor quality sandwiches from a fridge at the reception and overpriced instant coffee. Sandwiches tasted awful. They got rid of the small gym area for people who enjoyed working out in a smaller area and replaced it with all spin cycles. They increased their gym cost within 6 months. They don't stay open as late as cheaper gyms. Hot tubs regularly break. It's a rip off and hasn't been updated in years, the ceilings in the workout area look very old. The air conditioning is poor in Summer. It is not worth the price or being trapped in a 12 month contract. Join somewhere else."

"Recently tried out this gym, unfortunately it’s extremely run down and dated. The changing rooms are rather large and still in fair condition, the keys for the lockers have now mostly lost any attachment which they previously had, some of the shower locks no longer work. The gym itself is a fair size the machine are quite moderns with tvs. The free weight area is limited though and not as many weight machines as some of the budget gyms in the area. Now the main reason people would use this gym. The pool area. This is what seriously let’s this down, the size is great and fairly large. Half the jacuzzis don’t work, are full of some sort of sand residue. The tiles are missing all over the place and leave some quite sharp edges. The sauna is alright although some of the wood was loose and fairly rough after a lot of use. The steam room barely produced any steam, was intermittent (and that’s being generous) and generally pretty cold. Overall not worth the money and in serious need of a lot of investment. Has a lot of potential to be really good but unfortunately seems like it hasn’t had any money spent on it in about 10 years at least."

"The hot tubs and steam room is consistently faulty and never working. The random excuse for this is due to it being owned by a previous gym brand they can't get the parts to fix the issues? It's outdated and not worth the monthly fee by a long way, even if you are on a discounted rate (which I was). If you want the fully working leisure centre experience I suggest you go elsewhere. If you just want a gym with modern facilities then there's way better gyms with more modern facilities within Norwich. When I handed my months notice in I was told I had to pay for the following two months, even though my contract stated one month notice? I argued this an asked for then to refer to the wording in my contract and the reply I received was: "Thank you for your email, we have placed an early cancellation for you to end on the 01/06/2022 what is outside our Terms and conditions for cancellation." It's like they have assumed they are doing me a favour? If this happens to you I suggest you argue and refer to this point and your contractual wording."