Bannatyne Health Club and Spa
, Norfolk NR7 0HT, United Kingdom
About the Business
Welcome to Bannatyne Health Club and Spa, located in the beautiful city of Norwich, United Kingdom. Our establishment is designed to provide you with a comprehensive approach to health and fitness, offering state-of-the-art gym facilities, luxurious spa treatments and a range of health-inspired activities that cater to your every need.
As an iconic health destination, we are committed to creating a vibrant and inclusive community that embraces a holistic approach to well-being. Our gym offers an extensive range of workout equipment and exercise classes, designed to help you achieve your fitness goals in a fun and friendly environment. Our expert personal trainers are on hand to provide tailored advice and support to help you stay motivated and achieve the best results.
When you need to de-stress and rejuvenate, our luxurious spa offers an array of relaxing treatments and therapies, designed to restore your mind, body and spirit. From facials and massages to body wraps and hydrotherapy, we have everything you need to unwind and recharge.
Our health club and spa is also an ideal point of interest for those who value social connection and personal growth. We often host a variety of events, workshops and seminars, designed to educate and inspire our community on topics such as nutrition, mindfulness and fitness.
Located at the Northside Business Park, our establishment is easily accessible and conveniently situated. We pride ourselves on our commitment to sustainability and environmental preservation, and strive to create a positive impact on the local community and beyond.
Whether you're looking to ignite your fitness journey, relax and rejuvenate, or connect with likeminded individuals, Bannatyne Health Club and Spa is the perfect destination for you. We look forward to welcoming you to our vibrant and inclusive community, and helping you achieve your health and wellness goals.
Photos
Contacts
Northside Business Park, Norwich NR7 0HT, United Kingdom
Hours open
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews
"I had a mixed experience during my recent visit. The changing rooms were well-maintained, which made it easy to get ready for my treatments. The treatments themselves were enjoyable, and the masseuse was skilled and attentive, leaving me feeling relaxed and rejuvenated. However, I found the pool area to be noisy and lacking in relaxation, which detracted from my experience. Additionally, the pool was in need of refurbishment, as some of the tiles and fixtures appeared to be worn out. I was also disappointed to learn that I had to pay an extra £3.50 for a towel, which felt like an unnecessary inconvenience. Overall, while the spa's treatments and changing rooms were enjoyable, there is room for improvement in the pool area and amenities. If the pool area were refurbished and the towel fee were eliminated, it would greatly enhance the overall value of the spa experience."
"Pool & hot tub temperatures turned down considerably to save multi millionaire Duncan some money! Now you’ve a very cold pool, lukewarm hot tub, along with often freezing cold poolside showers! Apparently instructed from head office & no reduction given at all in membership fees for the privilege! There’s always something that gets broken/out of action here & often takes a while to get fixed, usually to go again later (no on-sight maintenance personnel)? For instance, steam room, changing room shower issues etc! Poor poor customer experience, punishing loyal customers over the greedy hikes in energy bills, along with poor maintenance!"
"I've been going to Bannatynes for years and it is the best value for all the gyms in Norwich, which include a pool, sauna, steam and jacuzzi. The only downside is the maintenance. There always seems to be something that needs fixing. The steam room has been closed a few times lately and the temperature of the jacuzzi is not as hot as it was, sometimes it's too cold to sit in. The stairs going down to the pool need repair, and the ceiling to the pool also needs repair."
"Slowly going to ruin, machines broken for weeks on end, hot tub always luke warm, the whole place poorly cleaned, Manager doesn't seem bothered about trying to keep customers, maintenance is terrible, when asked about urinals that had been blocked for a few weeks, the maintenance man (who was currently just chatting in reception) said he'd get round to it at some point, tiles on stairs to pool always falling off, instead of fixing them all properly they just slap some more adhesive on so steps are all crooked, showers are terrible, only seems to be one with decent water pressure, ceiling tiles all over look rotten, also if you want a day ticket, be prepared to spend half an hour filling in online forms every time, even if it's just to take your kids swimming! Which will cost £10 per child even if you're a member!! £3.50 if you forget your towel, as mentioned earlier no attempt to look after members and now the membership is going up again, a lot of people moving to new gyms, premium rate price for not a premium gym."
"Massage experience My partner and I went here for a couple’s massage recently and it was the most awful experience. First of all, our booking was cancelled twice last minute due to staff shortages, after we had taken time off work twice! And each time we had to postpone by more than a month to find a suitable time. When we finally went in, the staff at the reception and cafe acted like they were doing a favour talking to us. Poor customer service from the start. They ask you to fill in a pre-appointment questionnaire and take lots of personal details but they don’t refer to this and ask all the same questions again during the treatment. When we went in, we were asked to wait in the relaxation room, which frankly smelled of BO. There was no water to drink and the toilet in the spa area had no hand soap or toilet roll. The therapists came and called us in 5 mins late and asked us to lay down. Then they asked all the questions again and went out to chat and came back another 5 mins late. Already 10 mins into our treatment time when we arrived 30 mins early so this won’t happen. We had two young ladies who came in for our massages. Both my partner and I had the worst massages we’ve ever had. Not sure if we can even call them a massage. The lady who massaged me had long nails and was literally scratching my back! I mean, you can’t be a masseuse if you want to have long nails! We both asked for hard pressure but all we got was them running their fingers over our skin! We were both constantly thinking about how bad it was that we couldn’t relax at all. I would have rather had Ross with his wooden spoons massaging me lol Our treatment was also finished 15 mins before the hour saying that we have some more bed time before we get dressed. So in total, we only got a 35 min massage when we booked 1 hour. I’ve had a massage at Bannatynes Leicester and it was amazing, which is why we booked here, hoping that all staff would have the same training, but I couldn’t have been more wrong. Safe to say that we will never return and wouldn’t recommend anyone going there."
List of local businesses, places and services in Norwich
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos