Cassidy Travel Henry Street, County Dublin D01 E6P5
About the Business
Welcome to Cassidy Travel, your premier travel agency located in the heart of Dublin, Ireland! Our travel experts offer a wide range of services to ensure that your travel experience is nothing but exceptional.
Whether you're looking for a relaxing beach getaway, thrilling adventure tour or a luxury cruise, our team can help you plan the perfect vacation. We offer a vast range of destinations catering to different budgets, interests and travel preferences, with something to suit everyone.
What sets us apart from other travel agencies is our personalized service. Our travel advisors take the time to understand your dream vacation requirements, and offer tailor-made packages that are fully customized to your preferences. From flights and accommodation to tours and activities, we arrange everything, so all you have to do is sit back, relax and enjoy your travels.
At Cassidy Travel, we pride ourselves on our attention to detail, ensuring that every aspect of your trip, from visas to transfers, is seamless and hassle-free. Our team of travel experts has extensive knowledge of destinations, cultures and experiences, ensuring that you receive the best advice, recommendations and insider tips during the planning process.
Visit us at our convenient location in the Ilac Centre on Henry St, Dublin 1, and let us help you plan your next adventure. Our team is dedicated to making your dreams come true, delivering memorable travel experiences that will last a lifetime. Don't just dream of your perfect vacation; let Cassidy Travel make it a reality.
Photos
Hours open
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews
"Cassidy Travel Swords absolute dire customer service. Last June 2022 paid €6700 for 4 people to Lanzarote at Christmas and she booked us into a hotel that had been closed for a year with a re-opening date for May 2023. She only realised her error when we went to pick up our tickets 8 days beforehand. She gave 2 alternatives 1 in a different town and the other with downgraded rooms. Railroaded us into taking the downgraded rooms hotel as nothing else she could do. She tried to claim we were getting the all-inclusive as an upgrade but we actually paid for it as booking that hotel for 4 with all-inclusive at the same time was €6647. Told her this she said stick it all in an email and when we are back she would sort out the lack of upgrade and downgraded rooms. I also ended paying €300 on car rental the hotel was that far from the town. Numerous emails and phone calls on our return this so called manager has not responded once but passes it off to customer service to deal with who send a letter saying how hard it is for the travel industry at the moment. DO NOT book with Cassidy travel you are paying a premium for their service but when they mess up you are literally on your own. They will reply with some ridiculous version they tried to help but they did absolutely nothing to make up for their errors also including the manager in head office in that.They will also blame everything on TUI even though Cassidy Travel Swords recommended, booked and took our money. They are particularly rude and bullying when trying to sort out their mess."
"Book holiday with Annieka in cassidy travel. Couldn't fault it . She sent me to the right place because she got to know me and what I was looking for with resulted in me having a great weeks holiday"
"I wouldn’t touch this travel shop if I got it for free they can’t be trusted tell lies and try ripped you off had to go to small courts to get my money back be aware"
"Went here to book a holiday for myself and two sisters for ten days, Rachel recommend is the Derici hotel kusadasi. So went ahead all inclusive with pick up etc which didn’t happened not to mention the place we stayed in 4 stars I would not give the place one star rooms for 3 not suitable for one person not 3 every single thing about the place was terrible food accommodation no pick up horrendous hotel worse hotel of my life stay well away for this agents"
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