Cassidy Travel 24 Liffey Street Lower, County Dublin D01 F1W1
About the Business
Cassidy Travel is a renowned travel agency located at 24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, in Ireland. As an establishment of interest, Cassidy Travel is dedicated to providing top-quality travel services to clients from all walks of life.
The agency boasts of having a team of friendly and professional travel experts who are committed to making your travel dreams a reality. Whether you are planning a family vacation, a romantic getaway, or a solo adventure, Cassidy Travel can tailor a travel package that suits your unique needs and preferences.
With years of experience in the industry, Cassidy Travel has established a solid reputation for providing a wide range of travel services, including air tickets, hotel reservations, travel insurance, cruise bookings, and car rentals to destinations across the globe.
At Cassidy Travel, customers can be assured of receiving exceptional service, expert guidance, and competitive pricing. Their goal is to ensure that every client has an exciting and memorable travel experience without breaking the bank.
So, if you are planning your next trip, why not let the experts at Cassidy Travel handle the details while you sit back and relax? Visit their offices at 24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, or browse their website for more information on their travel packages and promotions.
Photos
Hours open
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews
"Cassidy Travel Swords absolute dire customer service. Last June 2022 paid €6700 for 4 people to Lanzarote at Christmas and she booked us into a hotel that had been closed for a year with a re-opening date for May 2023. She only realised her error when we went to pick up our tickets 8 days beforehand. She gave 2 alternatives 1 in a different town and the other with downgraded rooms. Railroaded us into taking the downgraded rooms hotel as nothing else she could do. She tried to claim we were getting the all-inclusive as an upgrade but we actually paid for it as booking that hotel for 4 with all-inclusive at the same time was €6647. Told her this she said stick it all in an email and when we are back she would sort out the lack of upgrade and downgraded rooms. I also ended paying €300 on car rental the hotel was that far from the town. Numerous emails and phone calls on our return this so called manager has not responded once but passes it off to customer service to deal with who send a letter saying how hard it is for the travel industry at the moment. DO NOT book with Cassidy travel you are paying a premium for their service but when they mess up you are literally on your own. They will reply with some ridiculous version they tried to help but they did absolutely nothing to make up for their errors also including the manager in head office in that.They will also blame everything on TUI even though Cassidy Travel Swords recommended, booked and took our money. They are particularly rude and bullying when trying to sort out their mess."
"Dealt with tallaght branch absolutely appalling agent didnt have the proper information on dealing with a cancellation!! Depends who you deal with, definitely my last time to use this agency,communication is a chore,"
"Booked cruise online with Dee,great service,no problems, very helpful and explained all options clearly"
"Attended a wedding expo in September where Cassidys were main travel sponsor. Little to no information or brochures. Gave our details to one of the staff to contact us about our honeymoon, was told it'd be the following Tuesday. No contact in 6 weeks. Going with another travel operator we met that day who followed up with us."
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