Secure for Life Ltd Princess Way, Swansea SA1 3LW

"Terrible service, myself and my partner took out life insurance separately with this company, but they did not inform us what we were covered for. We found out it does not cover for critical illness. We then cancelled with them but then said there was a cancellation fee which we were not informed with. It turned out they could not take any money out of our account anyway; our mortgage advisor told us. We then set up a propper insurance cover with Aviva. Secure for life has called me today wanting my services back. I told him NO. They are liars and just want commission."

"To begin with they were good but once the commission was paid and I requested further help completing a gift application form. I was ignored, sent an email and that was ignored. It's only when I contacted Scottish Widows to complain and received a call with lame excuses. If this is the service you get when your alive, your relatives have no chance.. Go elsewhere, it's not worth the hassle."

"I had an existing policy through L&G and thought I was on the best deal, then an adviser named Mark Turner called me and went through all the other options I had. He put me on a vitality policy that was based on my activity levels, I now get lots of benefits and I am saving over £15 per month. Would highly recommend this company and the service they have provided me. So far cannot fault the service"

"Won't a first class team I was very impressed with Mr mark turner he was very helpful & polite in every way. Why can't more people be like mark cannot fault your company in anyway. Well done to you all. Also he found me the right policy for my age. Please keep up your good work. Kind regards David Raymond Clarke"

"Fantastic! consistent customer service The advisor (Tom) that was allocated to me was excellent. The organisation clearly have a process which he followed and left me feeling assured (as far as one can be in these matters) that things were being dealt with appropriately. I’m exceptionally busy so maintaining contact with me was often difficult. However Tom was persistent in attempting to reach me, sent me information when he said he would, checked to be sure I had received it and patiently explained the options. Based on his review and my future plans, I did choose to move a pension from one provider to another based solely on his recommendation. I’ve suggested several family members that have contacted Tom Sweeney @ Secure For Life (Nice Guy)"