Stony Dental Practice 4 Cofferidge Close, Stony Stratford, Milton Keynes MK11 1BY

"Long wait for an appointment. Then a week before my appointment, they cancel. Has happened twice, for myself and for my son."

"I cant really say i have ever had good service from here, from a dentist trying to repeatedly charge me over £1500 for a new bridge even though i am a nhs patient and should not be charged, she only stopped pushing for it when i took a nhs print out saying i'm not to be charged, complained to management but nothing happened. The past 12 months have not been great, i need 4 teeth out under anaesthetic, dentist put the work out to tender even though i asked to have the work done at the hospital, job was given to a private practice "maybe linked to Stony practice££££" waited months to be told they dont do anaesthetic work i need, complained again nothing happened, now waiting to be seen at the hospital getting on for a year since i asked to go there, They also keep pushing there cash cow "Oral Hygiene Visit" and i have been threatened with being taken off there practice list for complaining about it, the last few visits i have had to this practice i have not had the scale and polish i pay for, in fact the last dentist i seen bore this one said he was not here to clean my teeth, excuse me yes you are, i paid for it !."

"Awful dentist, tried to make an appointment in September 2021 with a pain and a hole in tooth. May 2022 and im still waiting. They will short notice cancel time and again and unless you pay for private they will have no trouble in insisting you wait months and months in pain. No sympathy, rude, blunt and completely unhelpful. Just go somewhere else and save you and your family the trouble."

"I have visited this practice a number of times after transferring from another dentist and cannot fault any of my experiences here. My last appointment was a check up, clean and polish and I felt completely comfortable throughout with the dentist explaining what he would be doing throughout the whole appointment. All of the staff that I interacted with were extremely helpful and friendly :-)"

"Just to share the 8 month saga of botched treatment I had root canal surgery and a crown fitted (a fairly uncomfortable 2 hour process) This resulted in an abscess (exceptionally painful). I was then told that the procedure hadn't worked as they didn't have precise enough equipment to totally remove the root and I would be have to be referred elsewhere to carry out the root canal again. Following another abscess months later it transpired that they hadn't actually made the referral. I kept chasing and was eventually seen elsewhere. Another root canal (2 x 1 hour appointments) was carried out. Another abscess & Stony Dental Practice told me it was just the second surgery settling down. Another abscess. I booked an appointment and turned up for it. Reception told me they had no record of it & I would have to have an emergency appointment later in the day. I arrived for this waited two hours to see a dentist & I was told that the tooth would have to be extracted, but as I had an abscess this would have to be after the prescribed antibiotics had cleared this up. Turned up for the tooth extraction appointment and they told me that they had forgotten to charge me £20 for the emergency appointment I had been to previously. I said the emergency appointment I had to have because you lost my appointment booking? That I am only having to have because of a botched procedure? I am not prepared to pay. So they said I wouldn't be able to be seen. Following 4 hours of root canal surgery and 4 dental abscesses I have ended up with a tooth that needs to be removed anyway. I will do this at another surgery as my experience with Stony Dental has been frankly appalling. An abscess is about the worst pain I have ever experienced and to have this multiple times is horrible. The receptionists were vey unsympathetic when trying to get in for treatment."