Eibach Shop 40 Huxley Close, Park Farm Industrial Estate, Wellingborough NN8 6AB
About the Business
Welcome to Eibach Shop, your one-stop-shop for all your car repair and maintenance needs. Our establishment is conveniently located at 40 Huxley Cl, Park Farm Industrial Estate, Wellingborough NN8 6AB, United Kingdom, making us easily accessible to our valued clients. As a trusted point of interest in the automotive industry, we offer a wide range of services including suspension repairs, performance upgrades, and general vehicle maintenance.
Our team of highly-skilled technicians has years of experience and are equipped with state-of-the-art tools and equipment to provide you with excellent service. We take pride in offering quality workmanship and exceptional customer service to ensure that each customer leaves satisfied.
Additionally, we offer a store where you can find a comprehensive range of Eibach products including suspension springs, sway bars, coilovers, and more, to help enhance the performance and handling of your vehicle. Our knowledgeable staff members are always on-hand to answer your questions and provide expert guidance on which products would be best suited for your vehicle.
At Eibach Shop, we believe that routine vehicle maintenance is essential to keep your car running smoothly and efficiently. We offer affordable prices for our services, making it easy for you to keep your car in top condition without breaking the bank. Our commitment to quality work, affordable prices, and exceptional customer service has made us a go-to destination for car enthusiasts and everyday drivers alike.
Thank you for choosing Eibach Shop for your car repair and maintenance needs. Please don't hesitate to contact us with any questions or to schedule an appointment today!
Location & Phone number
40 Huxley Cl, Park Farm Industrial Estate, Wellingborough NN8 6AB, United Kingdom
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"In the interests of redressing the balance of the poor reviews... Recently made a purchase from Eibach Shop UK. There were some UK stock issues which I was informed about immediately, then three days later I decided to change my order which was done in a matter of minutes and the items arrived the next day. Customer Service was really helpful and pleasant. Would definitely order direct from Eibach/POTN in the future."
"I ordered a set of strutmounts from the Eibach-shop of POTN in August 2019. After POTN was not able to send me working and fitting parts until December I cancelled the purchase. Now I had to wait until February to get at least the purchase price back. The postage for returning the faulty parts I will probably never see again, contrary to earlier claims."
"Terrible company with no customer service skills, was told my suspension order was in stock and would be 3-5 days, it's been 5 weeks and all I have is a vague shipping number that tells me they moved my parts around a warehouse in the Deutschland. Had I not made multiple calls to them I'm sure they would of happily took my money and left me in the dark until whatever date my order finally arrives. Was told they attempted to call me to inform me, they didn't even have the courtesy of leaving a voicemail, if they even actually called. Could of walked to Germany and picked them up myself by this point."
"Unless you're unemployed, prepare to have to pick your parcel up from a depot, which in my case is a 100 mile round trip away. Unlike other retailers, they refuse to allow DPD to 'leave safe' and a set of springs is apparently too large for a drop-off shop."
"Beware!!!! The 0844 number on the website contact page is a premium charge rate number. This company is in breach of Ofcom regulations for failing to disclose this and don’t offer an alternate local rate number either. They also will not refund you the extortionate call charges unless you buy something from them!! So don’t ring and ask a question as the advice will cost you, I was put on hold as well during my calls which I now know I was being charged to wait in the end of the line! The UK shop in this respect is not operating openly or honestly and have shown little remorse...... thanks for wasting my time and money!! Edit: 1 week after sending email complaint I have not received even an email reply with an apology, and I requested a reply within 3 days but they obviously don’t care! Shame because the product is good but the customer care is a disgrace!"
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