Drumcondra Dental & Orthodontics 14 Upper Drumcondra Road Lower, Dublin, County Dublin D09 K6C1

"I went here for a routine checkup. They told me I needed 6 fillings and said 4 were critical so I said do those 4 for now. In the first session they had my mouth clamped open for so long that my lip split badly (which kept reopening for weeks after). They didn't have the forethought to provide vaseline - very amateur. They showed no diligence while working and were clinking the tools off my enamel. The dentist (Dr.Magdalena Kozicka I think) would bark orders in broken English about where to move my tongue and lean my head. The assistant had her head in the clouds and was not providing suction using the electronic tool so I choked a few times and had to get up myself to spit out the residue without being invited to. She also kept rudely shoving into me as if I was in the way while lying down. I was experiencing strong sensitivity after the first filling which they said was normal. They did not make me aware that this might happen beforehand and also said I should have been taking ibuprofen after the fillings which they did not tell me at the time. I had 2 more fillings done and then things got bad. For the second appointment the dentist was late to the appointment because of traffic...and did not apologise for the delay. Very unprofessional. More reckless drilling and clinking enamel in the second session - acting like I was a test subject. It has now been 2 months since these fillings and my teeth are extremely sensitive and worse than before. I contacted them and they did 2 follow ups where they acted as if I was being unreasonable and actually got frustrated with me as if I had done something wrong. They acted like it was all in my head. They suggested using specific toothpaste for sensitive teeth and basically said get lost. Once they had been paid (€500 in total) they completely lost interest. When I pressed them on my options they said we can 'try again'...meaning rip out the old fillings, chuck them in the bin and try a different type. They said the type they used on me don't work for everyone...why was I only told this at the end??? I still have one filling to get done but I will be going somewhere else for this one and to have the previous fillings fixed. Overall they are unprofessional, incompetent, rude, disinterested and inattentive and I will be making a formal complaint and escalating this matter."

"I was disappointed by the tooth whitening experience. There was only one member of staff there who didn't introduce her name or role. I assumed she was a dentist but turns out afterwards that she was a dental technician. Despite the lack of introduction I was offered further procedures which I refused. Overall, I would avoid as there was a certain lack of professionalism."

"I got a voucher from Groupon. They first told me to wait, than they gave me an appointment by email. However, 2 hours before the appointment they cancelled it. The reason is that costs of disinfectant and masks wouldn't be covered by the voucher I got. Why should be my concern? And moreover, why are you still on the platform if you don't want your clients to come with voucher? Very unprofessional, considering I had to take half day off and they cancelled so close to the appointment."

"Had a great experience getting my teeth whitened. The dentist was very knowledgeable and explained everything very clearly, and was very pleasant to deal with. Happy with my results and would definitely recommend!"

"This clinic provided one of the finest results I've had yet. I’m very pleased with the treatment. Super skilled, friendly doctor put me at ease from the start and did an incredible job. I had chipped tooth rebuilt and teeth whitening done. Will certainly come back. Highly recommended"