Oak Furnitureland 60 Newtown Road, Hove, Brighton and Hove, Hove BN3 6AB

"Ha da really good shopping experience with Sahir who was really helpful and knowledgeable. We ended up ordering from a different retailer for a slightly different style but wanted to say a big thanks to Sahir for all his help."

"We were in the area sofa shopping at some nearby stores and had pretty much decided to buy one elsewhere. We thought we would just pop in to Oak Furnitureland after seeing a sofa sign in the window - just in case. In all honesty; we were expecting very few options and huge price tags but this was not the case! We had no idea they would have such a large selection of sofas - all apparently built with the same decent quality as their solid oak furniture. Our 'quick browse' turned into "please sign here" thanks to Dexter (a very professional and likeable member of the sales team). We had a great buying experience with friendly, knowledgeable staff (no pushy pressure selling at all). Top stuff - Recommended!"

"Ordered two sofa beds about 6 weeks ago as they said they could be delivered within a month. Two weeks ago they arrived but the delivery men refused to carry them to the room which is the service we paid for so the sofas went back. Last Friday October 30th they were delivered again BUT only one of the two sofa’s. The delivery guys were great and put it in the room. I was promised a call on the Monday, never happened. Tried following up but did not get any answers. Going to cancel the order and go with another sofa company. UPDATE: still do not have our second sofa. We have now been told December but let’s see. The worst Serivce do not buy from these guys"

"Dexter the sales guy very helpful and knowledgeable, I'm sure we ended up buying our sofa because of him! after looking around at many options..Not pushy and had a great all round attitude. Now for the delivery.. Hope that goes as well :)"

"Horrendous service. Won't be using again. We purchased a solid oak table and 8 chairs from these guys for the princely sum of around £2000. The guys helping us, in particular Nathan, was very helpful and friendly, so no fault there. We waited around three weeks. First, they delivered the completely wrong colour - oddly, the chairs were correct, but the table was not. Okay, human error perhaps.. we were annoyed, but it happens. That being said, we were still expected to take the time out of our days for THEIR mistake. We had to go and dispose of all the cardboard, polystyrene and various packaging since they stated they would not need it upon collection, and the drivers wouldn't accept it unless it was a 'premium service'. (My dad has undergone chemotherapy and a stem cell transplant within the last few months, so the last thing he really needs is to be driving around during a pandemic with his very weak immune system, fixing other people's oversights....) Today, whilst picking up this rogue miscoloured table and replacing it with the correct one, the delivery driver then told us that all of these tables that are returned, even for as something as simple as the wrong colour, are marked as 'red' and sent off somewhere up north to be sold at half the price. Definitely what you want to hear after you just dropped two grand on one. The tables are made in Vietnam, so I guess they still make a profit even at half the price. Now, we have just received the replacement table, and not only did it come without any 'fixing kit' (aka screws), there's a bloody great crack running down one corner of it, and despite what the driver had mentioned, the package looks like it had been resealed to be sent to us. So, yet again, we are having to deal with the copious amounts of packaging, and trying to get through to customer service (we were told it can take 2 hours to get through...) so that they can once again collect this table and sort out yet another one.. hopefully this time, the item that we paid for - a brand new table in the correct colour. Imagine that?! At this point, I'm contemplating ​growing my own bloody oak trees and assembling my own table. Buyer beware."