Avensys Superstore Fleming Way, Crawley RH10 9JY

"Lee Hobbs has been super helpful dealing with a slight issue with a product we purchased. His communication skills have been excellent all the way through, he's been understanding and professional and as a result we are being sent a replacement. Top customer service! Thank you Lee!"

"Really good service, they go out of their way to answer all your questions and are happy to assist with any of the products. They delivered My Sony Bravia TV at the said time and even called me before they came to confirm the delivery time. I bought a fridge after that and would probably buy the more appliances from them. Their customer service is really exceptional and outstanding."

"We came in to buy a high quality music system. There is a fantastic listening area where you can sit and experience the equipment. Adam was wonderful, explaining in detail how the system works, switching components on and off so that we could hear the difference and answering all of our (many) questions in detail. We went for a Sonos which plays music and acts as a cinema surrond sound. Thank you so much Adam, we have been smiling for days."

"Ordered online and had issues with signing up (system error) which meant I didn’t receive my order confirmation. I then contacted customer service and they were so efficient in helping me. I received my item the next working day and I couldn’t be happier. A nice business who care about their customers above all, you don’t get much of that these days - I cannot recommend them enough! Thank you."

"Just had a great experience with using the Smart home team (Paul and Nick). Arrived on time, with the correct equipment and kit and did exactly what was agreed. Paul went the extra mile to install all the apps required and explain fully how they worked. Furthermore he arranged for a locksmith and electrician to do associated but separate work. Great service."