Pizza Hut Delivery 34B Ditherington Road, Shrewsbury SY1 4AU

"Great service. Delivered exactly when promised. Driver, Saul, was very friendly. We will be ordering again soon. Keep up the great work."

"We ordered for delivery at 7.20pm and it was due at 7.50pm. After 30 more mins (late) the driver called to say he was knocking at the door. It turns out the wrong door miles away. So I then gave him the correct address accepting that the Pizzas will be cold now but we needed to eat as our child was up way too late now! We waited a further 30 mins and still nothing as it should have taken around 5-8mins from that address. We called the store and the guy who answered the phone was the most unprofessional person I have spoken to in a long while he basically didn’t care and said the driver had gone off to a different location and said to me we had two choices wait a further 30 mins for the driver to do the drop off and then deliver what would be very cold pizzas or they could re cook the pizzas and send out in an hours time which of course would be unacceptable. So I complained about this and the guy on the phone start being quite angry and after I asked him to calm down he put the phone down (this is unacceptable I run a marketing agency covering a lot of food restaurants). My partner (who is a teacher) then called and explained the situation and spoke with the same guy on the phone who proceeded to lie to my partner saying I was ‘swearing’ at him on the phone, my partner was in the room with me and explained that ‘I’ do not swear. He also said there are no guarantees that the order would arrive within an hour as there might be other issues on other orders! Anyway the outcome was we didn’t get our food Our little one had to have something else and we had cheese on toast as too late to cook anything! So the guy on the phone really needs retraining or just sacking to be fair and that place really needs to book up their ideas!"

"Foe a restaurant that specialises in chicken wings, my expectation was that they would have been good. But no not at all, not even close to being tasty. The skin on a chicken wing should be cooked to crispy standard, but what I received was very pale with no crisp. The food is so bad I wonder how places like this stay in business, this really does show how bad fast food can sell. I would advise against ordering from here, when KFC is 100% better."

"Ordered at 9am for 6.15pm, so me and my partner could have a quick easy bite to eat before going to the cinema. I check the tracker and its only just gone in the oven at 6.25 and will be another 25 minutes before we have it. So now we either miss the first half an hour of our film or have cold pizza waiting for us when we get home. Couldn't even cancel my order, I'd have to email customer service for my money back. Terrible service."