Morrisons 4 Albion Way, Norwich NR1 1WR

"Alright place to shop, I visit regularly as I live near by. The main thing that I really dislike is when I’m paying (using self serve) there’s a worker dark hair and beard normally but has recently shaved it all off, anyway he’s constantly commenting on what I buy. It makes me uncomfortable and annoyed. Trying to make me feel bad or awkward for needing to get painkillers, alcohol or energy drinks approved. Making comments such as ‘yeah some things don’t change’. I’m an adult I can buy painkillers if I’m in pain or a drink if I fancy it. It’s every single time! Also whenever I come in without my 1yr daughter who’s normally very good and quiet when shopping and he makes comments too like ‘without the racket today’. Absolutely no need for comments like these."

"Place is getting worse and worse. Low stock on items. A couple of times the card readers wouldn’t work so had to use cashpoint to return and pay for goods (only ok if you carry bank card, which most people pay via phones) Then last night Wednesday 7th, I walk there to be greeted by the security chap saying no one allowed in. No reason. Customers where still leaving, but no entry at 4:30-5pm is ridiculous!"

"First visit and last, Cafe queues due to lack of staff possibly but took over 30 mins to get food and even then I had to ask someone where my breakfast was. Told off by a member of staff for following instructions on the self service machine in the cafe instead of what the staff wanted me to do. Cafe tables full of half eaten meals.Queue at the customer service desk and the checkouts, won’t be going again. E Mailed Customer Services, finally got a reply, the usual sorry blah blah blah. Won’t be going there again, just got the impression nobody cared."

"Given the location of this large branch as part of a quite large retail park, I expected something a little better. On the positive side, there is plenty of free, available parking free for 2.5hrs. On the negative, the store was untidy and displays looked very tired. Whilst the range of good was appropriate for the size of the store, the overall impression was of poor management and low staff morale with nobody taking much of an interest in the customer experience and perception of the store."

"Came here on Sunday 22 June at about 2pm. Surprisingly busy! Good sized clothes and homeware section. Didn't do any food shopping. Went to the cafe as we fancied a sit down. Not too much on offer. Fresh cakes looked a little sorry for themselves (and were uncovered). Staff were helpful and brought our hot food over for us and any extra sauces. Cheap food esp the bacon bap 75p for anything extra. I liked seeing the disposable face mask box at the entrance. Good idea!"