Sainsbury's Pound Lane, Norwich NR7 0SR

"A large Sainsburys with a decent sized car park, a bus stop, and a recycling facility. It also features a mini Argos, a selection of clothing basics, housewares, and vaping products. It's a shame the store no longer has a cafe. But at least it stocks a small selection of hot baked goods. There's also a SmartShop facility so you can scan your own shopping as you go. Although it doesn't seem to have taken off much."

"Loved this Branch, hold it tight to my heat, always have everything I need to buy, staff is so friendly, I go almost every morning to use the toilet (always clean) and see the same faces most of the days, and it is as if they kind of become part of your family. Very fond of everyone. Very grateful."

"Plenty to find here but the check outs were not good. About 4 or 5 open and at least two were being trained up. Not good the kast Sunday before Xmas. Took about 20 minutes to account for the two customers in front of me, not huge amounts, plus me. Would have gone to self checkout but I had a cash voucher that had to be through the cashiers. Shame, only had 8 items."

"Massive store with a great selection of produce including an Argos, Habitat, Specsavers, Tu and a Timpsons. You can generally find all the items you need here pretty easily but if not the staff are always friendly and approachable if you can't find something or you need some support. The only downfalls I would say is that the small amount of tills can make it RIDICULOUSLY busy at peak times as they are (like all stores) pushing for customers to use self serve or smart shopping options. Also the toilets really need to be updated, they seem to be the last thing that has been udpated in the store and you can easily tell. Also the car park floods when it rains due to apparent poor drainage but that can't be helped by the staff."

"Good car park, supermarket isn't very easy to navigate around if you are unfamiliar with it's layout. It appears to be well stocked with a good range of merchandise. So maybe some improvements to overhead signage could be made or even a simplistic large plan of the store could be put in the entrance to make the shopping experience easier."