Papa Johns Pizza 58-62 Lewes Road, Brighton, Brighton and Hove, Brighton BN2 3LG

"DONT ORDER FROM HERE!! Took 1 and a half hours to arrive so everything was stone cold, received the wrong drink and all the quality seals on the boxes were open and torn. When I tried to get compensation they were closed because they took so long to deliver it, and so now I'll have to wait till Monday. Absolutely terrible, never ordering from here again!"

"Wasn't the best Papa John's we've had, the new stuffed crust pepperoni, well the cheese inside wasn't melted, wasn't even warm so picking a slice up it just opened up and fell out like dropping a sandwich. Also the garlic breads I never find taste like there is any garlic on there, I have raised this with staff many times but unfortunately customers aren't listened to. My partners fav is the WORKS pizza its the only one he likes and even he was disappointed this time round."

"Was having a really rough day recently, morning the loss of her majesty the Queen, god bless her soul, and decided to treat myself to some pizza. I went to collect my food and got talking to the woman at the counter who instantly cheered me up, asking me about my day, and even offering condollences for my loss, it made my day. The pizza and sides were fantastic, it completely filled the gap left in my heart left by that tragic, awful day, and instead left me feeling whole again. Thank you, 5 stars."

"Absolutely awful service. Ordered from them just to get an email after waiting an hour to say there was a problem with the order. When called they said the kitchen was closed and had been since 10pm. Refund will take 3-5 working days so cannot get another takeaway tonight. When you are closed why are you able tk Rob my money? orders should not be able to be placed. Disgusting. Avoid at all costs. Happens time and time again. Constant disappointment and unhelpful staff. When the person on the phone went to get a pen and paper they left me on hold and never came back. Such a shame."

"Had to wait 45 mins for them to even start proofing the order. I called to ask what was happening with my order was passed to the manager. He told me they are very busy and my order would be done when they have time and they have no delivery drivers so are waiting for a third party to be available to deliver. I asked to cancel and was told to contact customer services who were closed at that time. He then said when it turns up cold I would be able to get a refund. I couldn’t believe what he actually said. How ever a few minutes later the app said my order was in the oven. An hour and half later it arrived sausage and pepperoni pizza with no pepperoni. The Greek pizza with very few toppings except cheese. Contacted customer services told the store would be in contact but no contact. Followed up with customer service who still haven’t been in contact. I have used Papa Johns more times than I should of and the service from other stores has been very good however this store has something very very wrong with it. Would avoid at all costs."