County Spares Vacuum Repairs and Vacuum Parts 14 Carlton Square, Carlton, Nottingham NG4 3BP

"Knowledgeable, helpful and very quick service! Totally dead Sebo sorted within an hour. Thank you!"

"Very patronising and rude. Gets 2 stars because he seems to be an expert in his field but the 2 times I've been I've walked out feeling like why did I hand money over to someone who clearly hates their customers?"

"Went to get a Dyson V10 trigger as mine broke. The chap had the part for £4.99, some would say reasonable… but the service was utter rubbish. Rude is an understatement…he was on the phone constantly, spoke to me with a patronising tone, and to top it off… I asked him if he could fix the trigger and how much if so… he said ‘’there is no way I am going to do it… it’s too much hassle and too difficult’’…. I recommend you remove your sign that says ‘Specialise in Dyson’ Infact, take the whole sign down. Then he went to challenge me further… He said ‘good luck trying to fix it, I couldn’t even do it’ Well guess what.. One YouTube video some screwdrivers later and …. I fixed it within an hour… and I’m no ‘Dyson Specialist’ If anything from this review, please be considerate to your future customers and don’t underestimate them, and try get off your phone when a customer walks in"

"I contacted them for our Dyson to be fixed as isn’t wasn’t working properly. Was given a price of £110 and that would include a service on the vacuum, told them I’ll leave it as a new hoover would only be £200 and the one that has broke is 13 years old. The guy sounded peed off that we’d said no and was trying to barter with me, I said no but obviously we’d be more than happy to pay for any labour time we owe. He was so rude and ignorant on the phone and also was when he dropped it off. I as a customer can decide whether I want something fixing or not. Do not bother going to this company, steer clear and go to someone who treats their customers with respect"

"Very disappointed. We were told the repair would be £45, debated if we should buy a new one but he said it was well worth repairing so we did. A few days later we went back because you could smell the belt burning and it was very difficult to push, he told us it needs new bearings and belt, another £20! It’s still very hard to push, a waste of £65 in total!"