Park House Hotel Park Street, Shifnal TF11 9BA

"It's really a pleasure to be able to give a ten out of ten as it were. The fact my wife and I were only booked for b&b having been to Cosford RAF Museum for an evening photo opportunity. As far as I can recall I've never before rated a place as high as this and it all started at reception. If every establishment had a Tom at their first point of contact life would be so much happier. This lad makes a difference, smiley, happy, answers questions and does it all naturally, its something that cannot be taught, I guess its down to his personality and the way he was brought up. So, owners, make sure you keep this lad."

"A ok place to stay. Staff very helpful and friendly. They could do with a long handled duster as there were cobwebs hanging from the ceiling. Could do with an upgrade on decor and fixtures. Dinner wasn't anything special. Breakfast was good."

"10 hairs were in my bath and on the bathroom floor, all of which were black and clearly visible. I have blonde hair. I frankly did not feel clean after my shower. Lack of cleanliness for a £90 a night room in a 4star hotel is not acceptable. Further, the room differences for the same price are unbelievable. The first nights room had much more floor space and a king size bed whereas the second nights room had virtually no floor space, felt very crammed and only had a double bed. I fail to see how both rooms can be charged at the same rate when there are clear inconsistencies with them. I have emailed the hotel around 3 times now and made 3 phone calls, everytime being told someone would be in contact soon, yet no one has. This does not have a 4-star hotel cleanliness level at all and the level of differences in the rooms for the same price is actually ridiculous. WOULD NOT STAY THERE. DO NOT WASTE YOUR MONEY. DISGUSTING."

"I have mixed feelings about my stay here. On the plus side the room was very comfortable, it was a lovely and quiet setting, there was a great sized car park, and the staff were friendly. On a negative note, not enough staff were working so we had to wait 25 minutes for a desert! They service the rooms every other day, so with my 2 night stay my room wasn't cleaned, so my small bin was overflowing."

"Positives were! 1.Good location near centre of shifnal. 2.Comfortable bed. Good tea and coffee in rm. 3. Bar and restaurant looked nice and also had outdoor beer garden. Dislikes! 1. On booking by my mother, she had requested my room be away from the main street. I received rm4 which could not have been closer to the main St. 2. I was there 2 nights and the bed was not made up or rubbish bins emptied for my second night. 3. Shower was in the bath which you had to go up one step to get into. This I considered dangerous for persons of elderly years. 4. A light tube was not working in the room entrance. I reported this and it Was fixed but the packaging of the light tube was left on my bedside table. 5. Even though there is a lift to upper floor. You still need to negotiate a few steps to get to certain rooms. 6. The room is very dated? Net curtains that have holes in them and insects trapped in them (which I cleared) 7. On check in, it was not explained that my room was the other end of the building and I could have parked my car there for easy access. 8. Old sash windows that were streaming with condensation in the morning."