The Stove Yard Belfast Road, Newtownards BT23 4TJ
About the Business
The Stove Yard is a leading establishment that is well-known for providing top-quality home goods in the form of stoves, chimney liners, fireplace surrounds, and more. Conveniently located at Unit 6, Kiltonga Industrial Estate on Belfast Road in Newtownards, this establishment is easily accessible for anyone in the United Kingdom looking to improve their interior spaces. Boasting a wide selection of modern and traditional products, The Stove Yard is the perfect place to find everything you need to make your home warm, inviting, and stylish.
Inside this point of interest, you'll find a stunning store bursting with an extensive range of top-quality products from some of the world's leading manufacturers. From stoves and fireplaces to chimney liners and surrounds, The Stove Yard has it all. Whether you're looking for something contemporary or more classic, there is sure to be something that suits your needs here.
One of the best things about shopping at The Stove Yard is the knowledgeable staff. The friendly and experienced team is always on hand to offer advice and guidance when you need it most. Whether you're a seasoned pro or a first-time buyer, you'll find that the staff are happy to answer any questions and share their expertise with you.
If you're in the market for high-quality home goods, then The Stove Yard is the store for you. With an unbeatable selection of products, expert advice, and exceptional customer service, you won't find a better place to shop. So why wait? Head to The Stove Yard today and discover why this institution is a must-visit point of interest in Newtownards!
Photos
Location & Phone number
Unit 6, Kiltonga Industrial Estate, Belfast Rd, Newtownards BT23 4TJ, United Kingdom
Hours open
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
09:30 - 12:30
Sunday:
Closed
Reviews
"On the 26th December I bought a part from the stove yard stated on the web site in stock. I knew that there my be a delay due to Christmas and New year which i was willing to accept but it now 16th January still no item, sent two email no replies or acknowledgement i am a patient person who runs a business and find the customer service very questionable and to be honest am now wondering if this is a fake site and a scam"
"Friendly knowledgeable staff. Clean well laid out show room. Reason for bot giving 5 stars is the location of the shop."
"Thank you for the fire bricks and baffle plates I ordered from your website. I would just like to give you a heads up that Parcel Force may not be the right partners for your delivery provider. It took them 4 days to get my package from Newtownards to Fermanagh, when it was supposed to be 24hours! Their tracking and customer service is an absolute joke!"
"Initially delighted with our Wiking fire purchased in October 2021 however quickly became apparent it was broken (air flow does work properly and never did) Numerous attempts to phone, messages and emails left. Not one answer from anyone and zero interest in responding it would appear. More than happy to contact me and email when agreeing the sale which cost us £2500 yet as soon as it was installed there is radio silence. I would not recommend at all! I will not be back and I still have a broken fire that doesn’t work properly!"
"Was initially really impressed with the Stove Yard after visiting their showroom. Staff were helpful and we left feeling optimistic. We had to chase up a few times to get our initial site survey conducted but Barry finally came out to assess everything. He told us he would be back with ladders and we never heard from him again. We tried phoning, leaving messages etc but to no avail. Had heard good things about Brian (another contractor) so tried him but nothing. Spoke with Ian in the Stove Yard who assured us a contractor would get in touch as he was chasing it up but after 5 weeks, no calls were ever returned. In summary, TSY have some great stoves and offer good value for money with their own range, but even if you have the money sitting waiting for them they don't seem to want the business. I think the main issue here is the installers are contractors and so communication is somewhat lacking between the two. Purchasing a stove elsewhere who will likely have it fitted before we ever get a response from The Stove Yard - a disappointing result after what started as a pleasant and somewhat exciting experience choosing our first stove."
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