Happy Dough Lucky - Pizza Nottingham Nottingham NG1 1PS

"First of all this was one of, if not the worst services I've ever received from a restaurant. We were the 3rd group into the doors at 5pm. We received our first round of drinks really quickly. After that we were just simply forgotten about. I had to get up to ask for service for food. 30 minutes had passed and people who came in after us were having their orders taken. The pizzas looked lovely, but we didn't pay £17 for a pizza base. Where were all the toppings??? 5 pizzas In total, all lacking decent toppings. Massive let down. I had to once again get up and ask for a second round of drinks. By the time they arrived we had almost finished our food. We asked for the 12.5% service charge to be taken off as their simply wasn't any service on the night. It felt as is if the staff were more interested In having a chat among themselves and taking pictures of the pizzas. And how can I forget about the disgusting toilets with no working sinks or hand wash? All in all, it was a terrible experience and my hopes were really high for this place because of the rave reviews I've read. 2/5!!"

"Hands down best pizza in Nottingham!! What a little gem! Friendly fast service, simple tasty menu, great music and atmosphere. If you are thinking about going don’t hesitate."

"Honestly some of the best Pizza I’ve had since being in Italy. Great quality food & drinks, welcoming staff and warm atmosphere. I’ve been to this restaurant twice and go two different experiences. The first was myself & two friends on a quiet weekday and were the only ones there. The food and drinks were made by the same person however this wasn’t an issue as they were both amazing. The menu has a few choices of starters and you have to try the dough balls. There were only a few mains all of which are pizza for £13.5 but this is very well priced for the quality. The second visit was on a very busy Saturday and we were lucky to get a seat in the bar area. The food as always was amazing however it did seem like they needed and extra member of staff as the manager was running round somewhat frantically but he was very nice and welcoming to everyone. The house larger is very refreshing and the cocktails definitely hit the spot. It’s probably best to book especially for groups larger than 3 people."

"Shockingly bad experience. We arrived about 10 minutes early for our booking at 9pm and were told that our table was still occupied, but we could wait in the bar area, which was fine. After 40 minutes, the group at our table had "just asked for the bill" and were "leaving soon". Another 30 minutes passed, and the other table had paid but hadn't left. Eventually, enough other tables had left that the staff could move two other tables together for us. The manager was unwilling to ask a table that had finished eating and had paid to move to the bar as there was another sitting as he "didn't want to rush anyone" but will happily keep you waiting for your table for over an hour. Once we had ordered pizzas, it turned out that they are only able to make two at a time, so it took quite a while for our whole table to get their food, undercooked as it was. Though the pizza was nice, there was far too much sauce, making them very soggy in the middle. When it came time to pay (past 11pm) most of the staff had gone home, so it took a while for us to find anyone to take payment. We did complain at the time and got a discount, hence the one star. On top of all that, the men's loos was one of the grottiest restaurant loos I have ever seen."

"Nottingham's best Neapolitan pizzas! Using fresh Italian ingredients, Happy Dough Lucky is a restaurant straight out of Naples! The dough, sauce and Fior Di Latte is top quality. The atmosphere is unrivalled transporting you to Italy!"