Halo Accident Repair Centre Bristol Oakwood Drive, Emersons Green, Bristol BS16 7LB

"Fantastic service! Receptionist (Toni) has been extremely friendly and kept me updated throughout. The speed between me bringing my car in and it being fixed was phenomenal. Brought it in on Wednesday afternoon and it was back to me by Friday afternoon, despite other garages advising it would take around 6 weeks. I noticed a few other comments about people having their cars returned to them looking brand new because it had been cleaned so well. I feel my clean was very average (and o my done front seats) but not going to lie, it was quite dirty so can understand why they didn’t. It would have been a fantastic extra though"

"Very happy with the service provided with Halo, Bristol. All members of staff I had contact with were very pleasant and respectful. My car was returned to factory fresh and I’m very pleased with the work. Thank you!"

"I was hesitant about using Halo because of the couple of negative comments on the website. I need not have been. My car was collected, repaired and delivered back to me in showroom condition within the time estimated. Excellent work and service. All personnel were friendly and professional. Thank you."

"Excellent work and Professional Customer Service. Saw a few bad posts on Google, so was a little apprehensive as this was the chosen garage by my insurance company. All as I can say is that they made a very good job on repairing the damage, kept me informed at all times and sorted out the return of my hire car as I could not get any answer from them."

"A wholly excellent experience from booking the car in to completing the repair and returning the car. As part of the insurance accident claim, the insurance company told me that Halo Accident Repair Bristol would be handling the repair and would be in touch with me. The accident occurred on a Friday morning and informed the insurance company around midday and was contacted by Halo Bristol within a couple of hours and was dealt with efficiently, the upcoming weekend was a bank holiday weekend so the car was booked in for Tuesday morning. I was told that some parts used would be genuine manufacturer parts but could be second hand as part of the drive to keep insurance costs down and for their environmental ethos, to which I readily agreed . Halo offered to collect my car from home and drop off a courtesy car but I chose to take my car in myself and the clean low mileage courtesy car was waiting for me. I was told the repairs could take 2 to 3 business days and indeed on Wednesday I was told it would be ready sometime the following day and on Thursday morning told it would be ready between 3pm and 5pm and at 2:30 I was told it was ready. Halo had offered to return the car to me and pick up the courtesy car but as I was out and about I again chose to go to the repair centre and again the hand back of my car was handled efficiently – the car was sparkling clean the bodywork repairs and paint looked like new and it was demonstrated that the replacement door handle was working, the handle looks like new. I was very pleased with the work done by Halo and their polite efficiency. I can highly recommend this new accident repair location."